Printing Customer Service Representative
$60k - $70kFull-time
Marie Leising & Associates, LLC
Job Description
Job Description
Premier printing company in TN is very busy. Due to growth and client demand the company is searching to hire a Customer Service Representative with print industry experience.
Responsibilities include:
- Support Customer Service Team Lead.
- Assist sales executives by managing the correspondence between the sales team and their clients.
- Act as a liaison between the customer, sales reps and the internal production teams.
- Oversee and manage the production of the job from order entry through shipping.
- Satisfy the customer by delivering quality products with great services and value.
- Document, follow-up, and disciplined support of deadlines and communication are critical.
- Prepare printed samples and sample kits and send to clients.
Qualifications include:
- Minimum 3 years' experience in customer service, account management and/or project management in the printing industry.
- Print estimating experience a plus.
- Technical knowledge in printing operations including prepress, press, and binding.
- Working knowledge of offset sheetfed and digital printing preferred.
- Basic computer skills in Word and Excel.
- Working knowledge of FileMaker a plus.
- Strong verbal, computer, and written communication skills.
- Excellent organizational skills are required.
- Detail-oriented with the ability to multi-task efficiently and accurately.
Starting salary range $60,000 - $70,000 + company benefits, 401k and relocation assistance.
Company Description Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.
We treat candidate information in strict confidence.
Company Description
Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.\r\nWe treat candidate information in strict confidence.
Vacancy posted 6 days ago
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