IT Support Technician

eJAmerica

Job Description

L1 support profiles for our Indiana warehouse. The shift hours are flexible including weekend and night shift. Also, the shifts will rotate Quartey.

Below is the JD for Whitestone, IN warehouse L1 position.

As 1st and 2nd level support, first point of contact for user problems with hardware and software, including printer support (on site/remote/by phone).
Zebra Thermal Label printer experience, Handheld PDA device support experience is needed.
Support the installation, configuration and administration of client hardware and software and operating systems
Provide support for activities that can be planned, such as network configuration, updates, and rollouts
Support users with the installation and configuration of smartphones
System documentation / FAQ and Knowledge Base
Registration of service requests
Documentation of inquiries and faults in a ticket system
Skills include Zebra printer support, windows support etc.

\nCompany Description

We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.
Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.

We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.

In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.

Company Description

We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.

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Vacancy posted 3 days ago

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