Personal Banker - Little Falls (Full-time)

Personal Banker - Little Falls (Full-time)

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania, and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.

Position Overview

As a Personal Banker at Provident Bank, your primary role is to establish relationships with customers and prospective customers to understand, identify and satisfy their financial needs and to provide a positive customer experience while conducting transactions during every branch interaction. The Personal Banker position is a dynamic position that performs both transaction and sales and service duties. The responsibilities may vary day to day based on the needs of the branch office.

Key Responsibilities

• Sales: Meet sales referrals and cross-selling goals by knowing the features and benefits of all products and services to satisfy the needs of the customers
• Service: Identify opportunities with customers and prospective customers through lobby management. Assist customers and prospective customers with digital technologies and provide referrals to other lines of business
• Operations: Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations

Minimum Qualifications

• High school diploma or GED
• Minimum of 6 months of sales and service experience in a customer facing retail environment
• Strong interpersonal skills, including listening, written and verbal communication
• Ability to work a flexible schedule based upon the needs of the business
• Demonstrations positive and professional demeanor with all customers and co-workers
• Strong math and analytical skills
• Understand and adhere to safety and security practices
• Demonstrate and apply good relationship building skills
• Strong customer service/advocacy skills
• Strong organizational and time management skills
• Strong PC skills. Ability to quickly learn various computer programs, including Microsoft office

Preferred Qualifications

• Prior Retail banking experience
• Life and Health Licenses to support investment program

Working Conditions

Retail Banking Branch Areas Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime. Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed. Lifting from 5 to 25 lbs. (Coins) Prolonged sitting/standing Occasional bending or stooping (To retrieve coins from individual vault) Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.

Pay Details

$18.41 - $23.03 Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.