Behavior Health Technician

Job Description:
Job Title: Behavioral Health Technician I

Location: Greenwood, IN
Department: Crisis
Employment Type: Full Time
Shift: Nights

Job Summary:

Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a fast-paced environment where compassion, teamwork, and patient-centered care make a meaningful difference every day? Join our team at Centerstone as a Behavioral Health Technician I!

As a Behavioral Health Technician I, you will provide direct and supportive care to clients and patients receiving behavioral health and substance use treatment services. This role is responsible for helping maintain a safe, therapeutic, and recovery-focused environment while supporting day-to-day program operations. You will assist with monitoring health and wellness, responding to crisis situations, facilitating structured activities, documenting progress, and collaborating with the treatment team to support individualized care plans. Our ideal candidate is compassionate, dependable, detail-oriented, and committed to delivering high-quality behavioral healthcare.

Centerstone offers a meaningful opportunity to support individuals and families while building a rewarding career in behavioral health.

Position Perks & Benefits:

• 29 Days of PTO
• Eligibility for HRSA Loan Repayment *eligibility requirements apply
• Employee benefits package - health, dental, vision, retirement, life, & more**
• Competitive 401(k) Retirement Savings Plan - up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts - healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement

Key Responsibilities:

• Provide direct support and supervision to clients/patients in behavioral health, residential, and recovery settings
• Assist with admissions, orientation, transfers, and discharge processes
• Monitor clients/patients throughout the day to ensure safety and compliance with program expectations
• Obtain and document vital signs and relevant health information per policy and as directed by medical staff
• Observe and report signs and symptoms of withdrawal and escalate medical concerns when appropriate
• Assist with medication administration and medication documentation in accordance with training and agency policy
• Maintain medication inventory, storage, and documentation procedures, including OTC medication oversight
• Facilitate urine collection, specimen preparation, lab send-offs, and documentation as required
• Monitor blood glucose documentation and maintain approved medical equipment as directed
• Assist with supervision checks and precaution monitoring in accordance with safety protocols
• Support clients with daily living activities including hygiene, grooming, dressing, and general wellness when applicable
• Encourage clients to follow program expectations using trauma-informed communication and redirection techniques
• Participate actively as part of the treatment team by identifying client strengths, needs, and goals
• Document behaviors, incidents, progress, and shift updates in a timely and accurate manner
• Facilitate or assist with group education, recovery skills, structured activities, and recreation groups
• Assist with transportation to and from appointments or program-related services as assigned
• Respond to crisis situations and communicate promptly with supervisors and treatment team members
• Maintain a clean, organized, and safe environment throughout the facility
• Report maintenance concerns, broken equipment, or safety issues following reporting procedures
• Attend required trainings, meetings, and team staffing sessions
• Support program goals and organizational initiatives
• Perform additional duties as assigned by leadership

Residential Facility & Withdrawal Management Responsibilities (when applicable):

• Monitor withdrawal symptoms and assist in supporting safe detoxification and recovery needs
• Identify when symptoms require escalation to nursing or medical intervention
• Maintain medication storage and destruction procedures according to agency policy

Residential Care Facility (RCF) Responsibilities (when applicable):

• Provide assistance with activities of daily living and personal care
• Obtain Level 1 Medication Aide (LIMA) credential and insulin certification within required timeframe
• Monitor medication self-administration with physician orders and proper documentation

Adolescent Program Responsibilities (when applicable):

• Support adolescents through age-appropriate engagement and structured therapeutic programming
• Complete required youth-focused training related to adolescent development and family systems

Education and/or Experience Qualifications:

• High school diploma or equivalent required
• Minimum of two (2) years of responsible employment required
• Experience in behavioral health, substance use treatment, healthcare, or human services preferred

Residential Care Facility (RCF):

• Must obtain Level 1 Medication Aide (LIMA) credential within ninety (90) days of hire
• Must obtain insulin certification within ninety (90) days of hire

Exceptions to qualifications may be approved by the appropriate Executive Team member.

Required License/Certification (one of the following):

• Valid driver's license in state of residence
• Medication Administration certification according to program requirements
• Level 1 Medication Aide (LIMA) certification for Residential Care Facility roles
• CPR certification within three (3) months of hire
• First Aid certification within three (3) months of hire

Additional Qualifications:

• Knowledge of confidentiality laws related to mental health and substance use treatment
• Strong verbal and written communication skills
• Ability to document clearly and accurately within electronic medical records
• Ability to establish rapport while maintaining professional boundaries
• Ability to follow written and verbal instructions
• Strong observation and problem-solving skills
• Ability to remain calm and respond appropriately during crisis situations
• Basic math skills for documentation and medication-related tasks
• Strong organizational skills and attention to detail
• Ability to work collaboratively with clients, coworkers, and treatment teams
• Commitment to trauma-informed and recovery-focused care

Supervisory Requirements:

• None

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check
• Completion of New Hire Orientation at beginning of employment
• Completion of all required trainings, including Relias, upon hire and annually thereafter
• Current driver's license, acceptable driving record, and current auto insurance
• First Aid certification within three (3) months of employment and upon renewal
• CPR certification within three (3) months of employment and upon renewal
• Medication Administration training per assigned program standards
• Behavioral Management training completed within thirty (30) days or first available class:
  • CPI for Residential programs
  • Crisis Management on Relias for Outpatient programs
• Missouri staff: completion of thirty-six (36) hours of training every two years per 9 CSR 10-7.110 E1
• Completion of forty (40) hours of related training annually where applicable
• Maintain knowledge of program policies, procedures, and regulations
• Must be at least twenty-one (21) years of age to operate company-owned vehicles
• Must be at least twenty-three (23) years of age to operate company-owned fifteen-passenger vans

Physical Requirements:

ADA Consideration - Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible force frequently to lift, carry, push, pull, or otherwise move objects, including repetitive hand, finger, and arm movement for typing and documentation.

Sedentary work primarily involves sitting but may include frequent walking, standing, assisting with daily client activities, and transporting clients throughout the workday.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.