Senior Content Designer

Collaborating with cross-functional teams, the full-time Senior Content Designer will drive innovation in content experience design and knowledge management to enhance the digital employee experience, working remotely or from various locations. Key responsibilities Build a scalable knowledge management approach for content lifecycle phases across internal organizations Design and develop internal tools and workflows to optimize knowledge for AI-powered employee experiences Create content design standards and governance models to ensure a consistent voice across employee-facing products Required qualifications 5+ years of experience in developing high-quality in-product content and implementing knowledge management strategies Broad knowledge of information architecture principles, including taxonomy and structure Experience with modular content management systems such as Contentful or Brightspot Proven ability to partner with cross-functional teams to execute complex initiatives Portfolio demonstrating expertise in knowledge-centered methodologies and content strategy