Territory Manager

Job Description

Territory Manager - Med Product (Remote)

Syracuse, NY | $70,000 + A Year | Full Time

We are currently looking for outgoing, enthusiastic, motivated and responsible individuals to join our team. The primary purpose of this position is to plan, carry-out, evaluate and accomplish various tasks relative to the handling of our client's medical kiosk host sites. A successful territory manager requests, receives, examines, identifies, segregates, stores, delivers, and properly supports the hyper care of the onsite care of our client.


Is this you?

• Are you a conversation starter, energetic, and a people-person who can start a conversation with almost anyone you meet?

• Can you actively engage with health professionals and their staff?

• Do you recognize and embody the importance of professionalism and outstanding customer service?

• If you answered yes to these questions and meet the below qualifications, we want to talk to you about a great position on our team! We offer a competitive pay along with the chance to work with other great individuals!

Role Overview

This is a field-based territory role responsible for recruiting, onboarding, and supporting medical kiosk host sites across a defined geographic region. The Field Territory Manager serves as the primary point of contact for healthcare, pharmacy, law enforcement, and public-sector partners participating in regulated product stewardship programs.

The role requires frequent in-person site visits, consistent relationship management, and adherence to federal, state, and local compliance standards. Success in this position depends on comfort working independently in the field, managing a high-activity schedule, and operating in regulated healthcare environments.

Things to Know:

Salary is $70,000/annually - One-time bonus of $2000 paid out at the end of employment.

• Mileage is reimbursed at full IRS rate ($.725/mile) roundtrip

• One-time bonus of $2000 paid out upon completion of work and meeting all expectations (EOY

• $75/month reimbursement in expenses ($50 cell, $25 internet)

Work Schedule & Travel Expectations

• Hybrid-based role with an expectation of 2-4 days per week in the field and 1-3 remote workdays

• Overnight travel is required, potentially up to 3-4 nights per week for extended periods

• Typical day includes 10-15 site visits, depending on routing and visit length

• Routing and site schedules are preplanned and mapped in advance, with flexibility required for field condition

• Standard work hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. or 8:00 a.m. to 5:00 p.m., with some flexibility as needed

• There will be overnight travel required with per diem reimbursement and a company credit card to cover any field expenses.

Responsibilities

Outreach & Relationship Management

• Conduct outreach, recruitment, and ongoing relationship management with kiosk host sites through cold calling, site visits, and follow-up engagement

• Evaluate and convert interested sites into active, compliant kiosk hosts

• Build and maintain relationships with host site managers, including representatives from pharmacies, medical offices, clinics, hospitals, and law enforcement

Program Operations & Compliance

• Coordinate kiosk installations with vendors and host sites

• Ensure all activities align with DEA, state, and local regulations governing kiosk, take-back, and mail-back programs

• Perform functional inspections, audits, troubleshooting, and ongoing support of kiosk locations

Field Execution & Reporting

• Manage take-back events and oversee on-site personnel as needed

• Distribute and support mail-back materials, marketing collateral, and informational signage

• Ensure all required documentation is complete, accurate, and submitted on time

• Capture, track, and report program data to support internal and client reporting requirements

• Provide regular progress updates to ensure project goals and timelines are met

Qualifications

• • Outgoing and comfortable engaging with individuals and groups in professional settings
  • Ability to work independently in a high-travel, field-based role
  • Strong judgment and attention to detail, particularly in compliance-driven environments
  • Proven ability to engage stakeholders, build trust, and close participation commitments
  • Reliable transportation and willingness to travel extensively
  • Ability to stand for extended periods, up to 8 hours per day
  • Strong written and verbal communication skills in English
  • Proficiency with Microsoft Office
  • Willingness to follow health and safety guidelines, including use of provided PPE
  • Hepatitis B vaccination required
  Additional Helpful Experience
  • Previous experience in outreach, sales, field marketing, technical, or ambassador-style roles
  • Familiarity with healthcare, pharmacy, public-sector, or regulated environments
  • Experience managing territory-based responsibilities or client relationships

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, Dental, Vision, and Telehealth
• Basic Life Insurance and AD&D
• Voluntary Life Insurance
• Short Term and Long Term Disability
• Flexible Spending Account
• Health Reimbursement Account
• 401(k) match
• Legal Insurance
• Pet Insurance
• Employee Assistance Program
• Employee Discount Program
• Tuition Assistance Plan
• Paid Time Off and Company Paid Holidays

This position requires candidates to be fully vaccinated against COVID-19 prior to the start date of the position, as defined by local and state governing bodies or the Centers for Disease Control and Prevention (CDC). Candidates who cannot be vaccinated for medical or religious reasons can request an accommodation by completing the "Accommodation Request Form" (available from Human Resources).

About Us

Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact View email address on click.appcast.io . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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