Store Manager

Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works. BSRO employs over 22,000 teammates in North America and reports more than $4.5 billion in tire and auto service sales. We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan. We value bringing your whole self to work and champion diverse perspectives and teams. Position Summary Responsible for every aspect of the store operation, including coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. Responsibilities Customer service Drive store sales & promotions Build customer satisfaction and loyalty, creating results for teammates, customers and the company Understand alternative tire sourcing and competitors Track and meet payroll, budgets and store goals Keep records and relevant financial information current Manage, schedule and assign staff according to their skill level Attend paid training to stay up‑to‑date with new developments in the automotive service industry Follow up with customers to obtain feedback and ensure they are satisfied with received service Other duties as assigned Minimum Qualifications High School Diploma or equivalent Demonstrated success in retail sales management Problem solving skills as they relate to customer complaints Aptitude to manage inventory, order scheduling, and merchandising displays Ability to assist customers with personal sales as well as address complaints to ensure retention and loyalty Exceptional teammate and customer communication skills Negotiation and conflict resolution skills Must have a valid automobile drivers license and be able to drive customer and company vehicles Preferred Qualifications 2 year college degree or equivalent Benefits Medical, Dental and Vision – starting day 1 for all teammates Paid vacation and holidays On‑the‑job training and company‑funded ASE certifications Flexible work schedule 401(k) match On demand pay (daily pay) program available Our Values Professional Development: resources to help you level up Community Involvement: giving back to local communities Integrity & Teamwork: doing things right, together Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. About Bridgestone Based in Nashville, Tennessee, Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation. We develop, manufacture and market Bridgestone, Firestone and associate brand tires for a broad range of customers, including consumers and automotive and commercial vehicle original equipment manufacturers, and are engaged in retreading operations and related products. We are guided by our CSR program, Our Way to Serve. #J-18808-Ljbffr