Tax Manager (General Manager)

Job Description

Job Description

Job Overview

Reduced offseason hours and room for professional growth!

The Tax Manager (Region GM) is responsible for overseeing the daily operations of multiple high-performing tax preparation offices in the Knoxville area. This role executes long-term initiatives, delivers expert-level tax services to customers, and provides guidance and training to staff.

Compensation

$60,000-$70,000 per year + bonus

Responsibilities

• Manage daily operations and oversee staffing and scheduling, ensuring smooth workflow and consistent procedures.
• Deliver an exceptional customer experience by maintaining a service‐focused atmosphere that welcomes clients, meets their needs, and encourages repeat business.
• Prepare tax returns and assist staff with technical and procedural questions to ensure compliant filings.
• Recruit and train staff, ensuring the team is well‐prepared, supported, and continuously developing the skills needed to deliver high-quality service.
• Execute long-term strategic initiatives set by ownership.
• Manage local marketing efforts and partnerships.
• Ensure compliance with company policies.

Qualifications

• 5+ years of tax preparation experience.
• 2+ years in roles with supervisory responsibilities.
• Bookkeeping and payroll experience preferred.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Experience using Microsoft Office Suite and tax preparation software.
• Must be able to obtain a Preparer Tax Identification Number (PTIN).

Schedule

Higher hour commitment (40-50 hours) during January-April tax season and leading up to October 15th deadline. Approximately 20-25 hours per week in the offseason (mid-April to September, mid-October through December).

Employee Acknowledgement

This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. The Company reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change.