Guest Attendant

Guest Attendant

Great and interact with guests in a friendly, positive manner. Deliver food to tables and ensure order accuracy. Check in with guests to make sure they are enjoying their meals. Assist with refilling drinks, clearing trays, and keeping the dining room clean and organized. Provide samples and promote Culver's menu items when appropriate. Respond to guest needs quickly and professionally. Maintain a warm, welcoming atmosphere that reflects Culver's commitment to hospitality. Address and help resolve guest concerns, bringing any complaints to a manager's attention when necessary.

Culver's is looking for new True Blue Crew Members! Our front-of-house (FOH) crew members always bring the energy and thrive in our fun, fast-paced environment. Whether it's greeting guests at the door, taking orders behind the counter or delivering outstanding service throughout our restaurants, these are the people who bring our hometown hospitality to life each and every day.

We offer:

• Competitive wages
• Paid training
• Flexible schedule
• Free uniforms
• Meal discounts
• Career opportunities
• Paid time off and insurance benefits for eligible team members
• And much, much more!

Essential functions:

• Consistently provides excellent guest service and hospitality.
• Demonstrates proper personal hygiene and food safety practices consistently.
• Maintains a neat, well-groomed uniformed appearance.
• Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
• Assists guests with product knowledge and promotional information upon request accurately.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Demonstrates proper food safety practices and knowledge.
• Handles guest comments promptly and courteously.
• Performs primary position responsibilities timely and accurately.
• Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
• Performs back-up support accurately and timely after secondary responsibilities are accomplished.
• Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
• Answers the telephone promptly, courteously and professionally.
• Prepares quality products while maintaining: portion control and presentation within service goal times.
• Attends all team member meetings.
• Communicates with guests, team and management.
• Maintains a sense of urgency.

Qualifications:

• A genuine smile!
• Good communication skills
• Dependability
• Flexible schedules

Physical abilities:

• Stand constantly
• Walk constantly
• Sit occasionally
• Handling constantly
• Lift/carry 10 lbs or less constantly
• Lift/carry 11-20 lbs constantly
• Lift/carry 21-50 lbs frequently
• Lift/carry 51-100 lbs occasionally

Team member performance success factors:

Communication: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.

Change management: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.

Decision making & problem solving: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.

Innovation & creativity: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.

Planning: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.

Cooperation: Supports fellow team members and is cooperative in providing excellent guest service.

Quality of work: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.

Accountability: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.

We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!

Work schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Day shift
• Night shift
• Overtime

Benefits

• Flexible schedule
• Paid time off
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Disability insurance
• Referral program
• Employee discount
• Paid training