Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2001 and has big plans to continue growing. Our office location has been serving the community for more than 50 years (34 years before I even took over) so there’s a long-standing history of trust and service here.

I started my career as a Claims Representative and spent five years in claims before becoming an agent. I come from a multi-generational State Farm family. My dad was a State Farm agent, one of my brothers is currently an agent, and my other brother retired from State Farm as a claims representative. Insurance and serving customers has truly been a family tradition.

I stay very involved in the community through various local organizations and activities. Being present and connected locally is important to me and to the success of the agency. For our team, we offer PTO, paid holidays, and licensing reimbursement. As a smaller office, we provide a more personal, flexible environment while maintaining strong professionalism.

Our culture is laid back but professional. We value a polished, professional appearance and take pride in how we represent ourselves and the brand. We’re looking for someone who appreciates a relaxed atmosphere but understands the importance of professionalism and customer service. If you’re dependable, polished, and ready to grow with a long-standing agency, this could be a great opportunity for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Nathan Burnett - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.