Client Care Coordinator LMSW/LMHC - Williamsbridge

Job Description

Job Description

CLIENT CARE COORDINATOR

We are excited to invite a passionate and experienced Client Care Coordinator  to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Williamsbridge area of the Bronx. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

 

ABOUT HOMES FOR THE HOMELESS:

Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs.
• Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions.
• Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care). 
• Monitor and document client progress toward service plan goals. 
• Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services.
• Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients.
• Improve linkages to mental health, education, and community-based services. 
• Strengthen the overall permanency outcomes for families with children in shelter.
• Manage record keeping, data collection, and evaluation on the effectiveness of services for families.
• Assists with unit inspections when needed.
• Support the Family Services department by conducting trainings.
• Promote and model best practices for Family Services staff. 
• Complete 2010E applications for Supportive Housing as needed.
• Conduct workshops for the residents and Staff

QUALIFICATIONS:

• Must have a master’s degree in social work or Mental Health Counseling.
• Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York.
• Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions. 
• Sensitivity and awareness of working with homeless and vulnerable populations is a plus.
• Bilingual is a plus.