Client Delivery Consultant

Overview Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. About the Role A Client Delivery Consultant has a background in the annuity and insurance industry, specifically related to the Zinnia model. The Consultant builds relationships with technical and non-technical clients, both internal and external, and serves as the voice of the customer internally to ensure the proposed solution meets the business objective. Responsibilities Lead the initial project scope and analysis activities, including pricing exercises. Lead/Facilitate detailed Solution Definition meetings, ensuring track meetings are well defined and address the necessary material to drive to a holistic solution. Facilitate solution planning sessions to ensure efficient use of time with take‑aways for internal alignment if necessary. Incorporate knowledge of the existing client implementation and business offerings as consideration of impact and alignment when driving scoping sessions. Act as the voice of the customer to translate the business objective into an approach prescribed by Zinnia. Ensure solutions for each client adhere to the Zinnia IT framework, architectural strategic direction and support the clients’ business objective. Provide thought equity to identify new and innovative business analysis tools and techniques in response to business needs. Assist other Capability areas in identifying scope changes and facilitating the dissemination of information to the appropriate Delivery Team. Support the movement of internal and external project requests through the estimation process. Assist with training program and associated documentation to support knowledge repositories. Qualifications Bachelor’s degree in Computer Information Systems, Business Administration, or a related field, or equivalent work experience. 6+ years in business and/or systems analysis or related experience. 8+ years in Annuity, mutual funds, financial services, or life insurance work experience. Strong background in the interdependencies between Operations, Technology Capabilities, and departments outside of delivery. Knowledge of planning and requirements/analysis phases of the SDLC. Hands‑on leader who knows day‑to‑day tasks well enough to offer clear direction to team members. Outlook/Word/Excel/PowerPoint experience, with knowledge of Project Management tools. Strong project management, relationship building, analytical, and communication skills. Bonus Points Decision Making Priority Management Thinking Strategically Commitment to Results Customer FocusProblem Solving Acting with Integrity and Trust Team Effectiveness Adaptability Equal Opportunity Employer We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #J-18808-Ljbffr