Social Insurance Specialist (Claims Technical Expert) (ICTAP) (Temporary)

Summary

Interagency Career Transition Assistance Program (ICTAP) eligibles only in the commuting area of the selected duty location.

LOCATION : This position is located in Central Processing (CP), offices nationwide.

TOUR OF DUTY : Multiple work schedules (up to 40 hours) | Alternate work schedules may be available.

TYPE OF POSITION : Temporary, not to exceed (NTE) 1 year; may be extended. This position will not become permanent.

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Duties

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SSA's Claims Technical Expert (CTE) is responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases. The incumbent provides a lead role in technical training and mentoring other employees.

Requirements

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Conditions of employment

• Applicants must have a fully successful rating of record.
• Requests for copies of application documents will not be accepted.
• All application forms submitted become the property of SSA Human Resources.
• Proof of ICTAP eligibility required.
• U.S. Citizenship required
• Selective Service Registration, if applicable (
• Background and/or security investigation required
• Job offers are contingent on background / security investigation results
• All qualification requirements must be met by the closing date of the announcement

Qualifications

Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.); adjudicating, authorizing, investigating or reconsidering claims; and evaluating benefit programs to assess the integrity and quality of operations.

The following time-in-grade requirement must be met by the closing date of this announcement:

Applicant must have 52 weeks at the GS-11 or higher.

SELECTIVE PLACEMENT FACTOR:

COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.

NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.

Education

There is no substitution of education for experience at this grade level.

Additional information

In addition to the minimum qualifications, applicants must be eligible under the following category:

• Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-12 or above, and in the commuting area of the selected duty locations.

In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection.

OTHER NOTES:

This position is temporary, not-to-exceed 1 year. May be extended; will not become permanent.

This is not a career ladder position; GS-12 is the full performance level.

This position is eligible for telework as determined by agency policy.

Relocation expenses will not be paid.

Additional selections may be made within 6 months of the date of the initial selection.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See

LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Refer to Salaries & Wages for locality pay tables.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.