Production Scheduler

Position Overview The Production Scheduler plays a critical role in planning and executing production across our coffee manufacturing operation. This role converts customer demand into a feasible, day‑to‑day production schedule, balancing capacity, materials, and changeovers to deliver on‑time, in‑full performance while upholding our food safety and quality standards. The Production Scheduler partners closely with Procurement, Manufacturing, Quality, Logistics, and Sales/Customer Service to translate the supply plan into reliable execution, proactively identifying and resolving scheduling conflicts, material shortages, and capacity constraints before they impact our customers. Responsibilities Build, publish, and maintain a rolling production schedule that supports customer service, operational efficiency, and inventory objectives. Convert unconstrained demand into a feasible capacity plan across multiple facilities and co‑manufacturing partners. Monitor and support performance against key supply chain metrics including schedule attainment, OTIF, inventory days on hand, capacity utilisation, and manufacturing efficiency. Coordinate with co‑manufacturing partners to align external production schedules with company demand, quality, and delivery requirements. Monitor production progress at internal and co‑manufacturing sites to ensure timelines are met and product quality and food safety standards are maintained. Identify potential supply chain risks during the monthly IBP Supply Review and align with the leadership team on appropriate actions. Establish and maintain production assumptions (rates, sequencing, changeovers, crewing, etc.) and the ERP/planning system parameters that support these expectations. Minimise changeovers and schedule disruptions while balancing service levels, inventory targets, and cost objectives. Analyse production data to identify trends, potential bottlenecks, and areas for improvement in internal and co‑manufacturing operations. Monitor production schedule adherence in real time and leverage analytical tools to identify solutions, such as adjusting run rates or reallocating capacity to regain lost production. Collaborate across functions to update plans and minimise the impact of capacity issues, shortages, and excess inventory. Utilise a collaborative and consensus‑based approach with Operations, Finance, Procurement, and Supply Chain leadership to optimise line time and ensure ideal execution by other functional areas. Create supply scenarios to simulate the impact of demand or supply changes. Communicate order status, schedule changes, and risks to Customer Service and other stakeholders in a clear and timely manner. Maintain the accuracy and integrity of data within ERP/MRP and demand planning systems to support reliable scheduling and reporting. Perform data analysis to support key business initiatives and promote data‑driven decision‑making. Analyse data, generate reports, and present recommendations in a clear, user‑friendly, and technically accurate format. Maintain schedule stability within established planning freeze periods while balancing customer service, operational efficiency, and inventory objectives. Partner with Inventory Planning and Procurement to manage inventory health, including excess, obsolete, and at‑risk materials. Qualifications Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, Industrial Engineering, or a related field (or an equivalent combination of education and experience). 3+ years of professional experience in production scheduling, production planning, or supply chain management, ideally within a food, beverage, or CPG manufacturing environment. Experience with manufacturing processes and supply chain management tools (e.g., SAP, Oracle, Microsoft Dynamics, or other ERP systems). Experience with a Statistical/Demand Resource Planning system (Examples: Logility, Blue Yonder, SAP IBP, o9 Solutions, Arkieva, Kinaxis, or other comparable solution). Excellent written and oral communication skills. Capable of building strong and sustainable relationships cross‑functionally across the business. Proficient in Microsoft Office tools (Excel, PowerPoint, Word) and related production and product information systems. Outstanding organisational skills with demonstrated ability to prioritise workload and concurrently manage multiple projects. Results driven, with a high level of analytical thinking, attention to detail, and strategic thinking. Demonstrates strength in process improvement, SOP documentation, and standardisation. Flexible team player who thrives in environments requiring the ability to effectively prioritise and juggle multiple concurrent projects in a fast‑paced, high‑growth environment. Champions the organisation's values and reflects those values in day‑to‑day work and relationship development. Willing to be a hands‑on performer, spending significant time planning and executing processes, analysis, and time on the plant production and warehouse floor. Preferred Qualifications Relevant professional certification (e.g., APICS/ASCM CPIM or CSCP, Six Sigma). Working knowledge of food safety and quality frameworks (GMP, HACCP, SQF) and how they intersect with production scheduling. Deep understanding of manufacturing operations, preferably gained through direct production leadership, supervisory, or scheduling experience. Experience with Microsoft Dynamics AX or similar ERP platforms. Demonstrated leadership through influence, with a track record of aligning resources across cross‑functional projects. Hours, Location and Pay We offer a competitive base pay rate and benefits package for full‑time employees. This role works standard business hours Monday‑Friday at our Little Chute, WI manufacturing facility. Additional hours as required to meet business needs. Physical and Mental Demands While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds. Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental demands include multi‑tasking, decision making, problem solving, comparing, copying, computing, compiling, analysing, coordinating, and synthesising data. Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists. Safety Statement At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions. Disclosures The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager. Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment. Trilliant Food and Nutrition and Horseshoe Beverage participate in the E‑Verify process. EEO/AA including Vets and Disabled. If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers. The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures. #J-18808-Ljbffr