Receptionist

Job Description

Lancaster Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This role is essential to the smooth flow of communication and operations within the facility.

Essential Functions

• Answer and transfer incoming telephone calls promptly and professionally.
• Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
• Provide administrative support to the leadership team for miscellaneous projects.
• Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
• Stay organized and carry out duties independently, using sound judgment and analytical skills.
• Perform other duties as assigned.

What we're looking for The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Education: High school diploma or GED required.
• Experience: Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.
• Skills: Proficiency with computers and Microsoft Office applications. Customer service experience or aptitude required to communicate effectively with patients, staff, and the public.

• Additional Information: Requires a positive, team-oriented attitude and strong interpersonal communication skills. Must be able to work independently and use downtime productively.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits :Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO :Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth :Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being :Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development :Ongoing learning and career advancement opportunities.

EEOC Statement

"Lancaster Rehabilitation Hospital is an Equal Opportunity Employer. Lancaster Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."