Restaurant Manager (Kauffman Performing Arts) - Kansas City, MO

Growth. Opportunity. Excellence. Canteen Salary: Other Forms of Compensation: Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. Job Summary: The Restaurant Manager is responsible for the overall leadership and success of restaurant operations at the Kauffman Center for the Performing Arts. This role ensures exceptional guest experiences, operational excellence, financial performance, and employee engagement while creating a welcoming environment for patrons, artists, donors, and guests attending performances and special events. The Restaurant Manager oversees all aspects of daily food and beverage operations, including staffing, scheduling, training, inventory management, service execution, and compliance with company standards. This position also supports the Catering Department by assisting with event staffing, setup, service, and breakdown for receptions, donor events, corporate functions, and other special events. Essential Responsibilities: Oversee day-to-day restaurant operations and ensure outstanding service standards. Maintain food and beverage quality, presentation, cleanliness, and safety standards. Manage opening and closing procedures and ensure compliance with operational policies. Recruit, hire, train, coach, and develop restaurant team members. Create schedules based on business needs and event demands. Foster a positive, guest-focused culture that promotes teamwork and accountability. Address employee and guest concerns in a professional and timely manner. Manage labor costs, food costs, inventory levels, and operating expenses. Support budgeting, forecasting, and financial reporting activities. Ensure accurate cash handling and reconciliation procedures. Monitor sales performance and identify opportunities to increase revenue and improve efficiency. Collaborate with Catering, Culinary, and Venue Operations teams to execute successful events. Assist with event planning, staffing, setup, service, logistics, and breakdown. Adapt quickly to changing event needs while maintaining exceptional service standards. Build strong guest relationships and implement solutions that enhance guest satisfaction. Ensure compliance with all health, sanitation, food safety, and regulatory requirements. Qualifications Required: Bachelor's degree in Hospitality Management, Business Administration, or a related field; or an equivalent combination of education and experience. Three or more years of restaurant, hospitality, food service, or event management experience. Proven leadership experience in a high-volume hospitality environment. Strong financial acumen, including budgeting, labor management, inventory control, and cost management. Excellent communication, organizational, and problem-solving skills. Knowledge of food safety, sanitation, and regulatory compliance requirements. Ability to work flexible schedules, including evenings, weekends, holidays, and performance dates. Preferred: Experience in a performing arts venue, cultural institution, hotel, event venue, country club, or upscale hospitality environment. Catering, banquet, or special-event management experience. ServSafe Manager Certification or equivalent food safety certification. Experience with POS systems, inventory management software, and scheduling platforms. Associates at Canteen are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Certain positions may require Florida Level 2 background screening. Details: Canteen is a member of Compass Group USA Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. #J-18808-Ljbffr Canteen North America