Senior Product Manager (Remote)

United States

Suitability/Public Trust

Fully remote

Project/Program Management

Overview

GovCIO is seeking a Senior Product Manager to own the delivery strategy and continuous improvement of a complex, high-visibility product — or closely related set of products — within the VA Telehealth portfolio. These products are integral to how Veterans and VA clinical staff connect for virtual care, making this a mission-critical role with real impact on daily Veteran health outcomes.

Reporting to the Program Manager, the Senior PM serves as the primary product lead across VA stakeholders, clinical end users, and cross-functional delivery teams, including subcontracted development teams, — executing the VA's product vision with seasoned judgment, executive presence, and a record of owning consequential products in regulated or enterprise environments.

Responsibilities

• Own the delivery strategy for an assigned telehealth product or product set, maintaining the roadmap in alignment with VA product vision, mission priorities and Connected Care program goals

• Serve as the primary point of accountability for product outcomes, including scope, quality, schedule, and stakeholder satisfaction

• Partner with VA stakeholders, clinical subject matter experts, and end users to translate complex operational needs into clear, prioritized product requirements

• Provide oversight and strategic guidance to subcontracted development teams executing Agile/Scrum delivery, ensuring sprint execution, backlog health, and release readiness meet the program's established quality standards and processes

• Advise on Agile best practices and delivery process improvements across teams; identify and address gaps in Scrum execution, team velocity, or delivery predictability

• Manage product planning artifacts — including roadmaps, backlogs, release plans, and integrated schedules — and keep stakeholders informed of progress, risks, and key decisions

• Identify, elevate, and drive resolution of cross-team dependencies, risks, and blockers in coordination with the Program Manager

• Coordinate across UX, integration partners, infrastructure, and help desk teams to ensure end-to-end readiness and quality at release

• Support product launches and change management activities in partnership with training and communications teams

• Mentor junior Product Managers and Associate Product Managers on the team

Qualifications

Required Skills and Experience

• Bachelor's degree in a technical, business, healthcare, or related discipline

• 8+ years of progressive product management experience, including at least 3 years in a senior or lead PM role with full end-to-end ownership of a complex, enterprise-level product

• Track record of delivering in regulated, high-stakes, or mission-critical environments where product failure has meaningful consequences

• Strong working knowledge of Agile/Scrum practices at the team and program level, with demonstrated ability to evaluate delivery performance, advise on improvements, and hold development teams accountable to commitments

• Experience managing or overseeing subcontracted or vendor development teams

• Proven ability to navigate and influence senior stakeholders, with the confidence to drive alignment across competing priorities and organizational complexity

• Excellent written and verbal communication skills, including executive-level reporting and the ability to translate between business and technical contexts

• Experience with backlog and delivery management tools such as Jira or Azure DevOps

• Clerance Required: Public Trust clearance eligibility

Preferred Skills and Experience

• Experience supporting VA or federal health IT programs

• Familiarity with VA telehealth workflows, virtual care platforms, or clinical scheduling systems

• Experience with Scaled Agile Framework (SAFe), including supporting or leading SAFe adoption or program increment planning

• Background in healthcare IT or patient-facing digital health products

• Knowledge of healthcare compliance standards such as HIPAA, FedRAMP, or Section 508

• Experience with native mobile (iOS/Android) and web product delivery

• Familiarity with health data APIs or interoperability standards (e.g., HL7, FHIR)

• Background in user experience principles or human-centered design processes

Posted Salary Range

USD $140,000.00 - USD $160,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.