Remote Senior Customer Support Engineer - CDN & AI Solutions
Vercel
- Remote job
A leading cloud infrastructure provider is seeking a Customer Support Engineer to resolve technical issues that arise for their customers. This role involves troubleshooting complex cases, developing internal tools, and working with a remote team. Ideal candidates will have hands-on experience with the Vercel platform, strong communication skills, and a knack for problem-solving. The position requires participation in an on-call rotation for global support, with a focus on ensuring excellent customer satisfaction. #J-18808-Ljbffr Vercel
- ...Our partner is looking for a Senior Customer Support Engineer based in the United States.... ...needs, escalations, and solution delivery. Participate in... ...insurance coverage Flexible remote work environment across the... ...works: We use an AI-powered matching process to...Remote jobSeniorFull timeFlexible hours
- ...Technical Support Engineer Nightfall is the AI-native, unified data loss prevention and insider risk management... ...devices, and more. Hundreds of customers, spanning AI innovators to top 10 banks... ...with Customer Success, Sales, and Solutions Engineering to retain our customers...Remote workSenior
$100k - $120k
...Senior Support Engineer - East Coast US Remote Modern software runs on open source — and managing... .... Whether it's scanning AI-generated code for IP... ...-of-the-line technical customer support, with a focus on... ...in reaching creative solutions. You are well-rounded...Remote workSeniorFlexible hoursAfternoon shiftEarly shift$130k - $195k
...foundation for agent engineering in the real... ...production-ready AI agents that... ...active LangSmith customers, and 5 of the Fortune... ...We're hiring a Senior Technical Support Engineer to... ...technical support, solutions engineering, or... ...Location : Remote Compensation...Remote workSeniorWork at officeFlexible hours- ...Technical Support Engineer At Palo Alto Networks®, we're... ...and Inclusion. We weave AI into the fabric of everything... ...us! This role is remote, but distance is no... ..., stay close to our customers, and grow together. You... ...to drive effective solutions. Your strong ability to...Remote workSeniorImmediate startVisa sponsorshipWork visa
$130k - $195k
...We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure... ...years in technical support, solutions engineering, or SRE roles... ...oriented. Location Remote, must be in Central or Pacific...Remote workSenior$500 per month
...Senior Technical Customer Support Engineer - Japan Tokyo (Remote) About ClickHouse Recognized on the 2025 Forbes Cloud 1... ...warehousing, observability, and AI workloads. The company's sustained... ...users and customers Develop solutions based on ClickHouse Cloud and...Remote workSeniorWork at officeLocal areaHome officeFlexible hours- Senior Customer Support Engineer As a Senior Customer Support Engineer at Upbound, you... ...reproduction steps Partner with the solutions team on complex, strategic... ..., support automations, or AI‑assisted workflows to... ...identify relevant fixes Remote role (#LI‑REMOTE). #J-1880...Remote jobSenior
- ...Senior Technical Support Engineer Join Cohesity as a Senior Technical Support... ...flawless support and powerful solutions to our global customers. We are looking for a... ...ability to leverage AI tools to enhance... ...work onsite 3 days and remotely 2 days each week....Remote workSenior2 days per week
- ...identity centric security solutions. From our comprehensive portfolio... ...solutions formerly Onfido (AI-powered digital identity... ..., ensuring secure remote customer and business onboarding. By... ...Opportunity Our Customer Support Engineers have a deep understanding of...Remote workFlexible hoursShift work
$94.4k - $141.6k
...HealthCare Premium Support team is looking for a Senior Premium Support Engineer who is a highly... ...management, and customer support. GE HealthCare... ...and digital solutions innovator. Our mission... ...support in remote and sometimes external... ...& mobility AI technologies (Copilot...Remote workSeniorWork at officeLocal areaVisa sponsorshipWork visaRelocation package$95k - $120k
...for sustainable solutions, from solar panels... ...’s proprietary, AI‑powered... ...more transparent customer communication, deeper... ...is also proud to support our award‑winning... ...is seeking a Senior Executive Support Engineer to deliver world... ...executive areas. Remote Technical Support...Remote workSeniorWork at officeHome office- ...Senior/Lead Technical Support Engineer Remotely in Malaysia About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers... ...them. As agentic AI accelerates, Parloans... ...responses and sustainable solutions. Escalation...Remote workSenior
$130k - $195k
...firm is seeking a Technical Support Engineer in Los Angeles to enhance customer support for technical users including AI engineers. The role... ...years in technical support or solutions engineering, proficiency in... ...Docker. This position offers a remote work environment within...Remote jobSenior- ...Software Support Engineer Sonatype is the software supply chain management... ...-spectrum platform empowers customers to rapidly create, deploy,... ...the world's only solution that halts malicious open-source... ...constant innovation. We leverage AI/ML to give our clients, developers...Remote workSeniorFlexible hours
$160k - $180k
...Description Job Description SENIOR TECHNICAL SUPPORT ENGINEER Overview We are... ...directly shape how enterprise customers are supported as the... ...Build automations and leverage AI tooling to remove manual support... ...Full-Time, Direct Hire Remote Status: No Remote (on-site...Remote workSeniorFull timeWork at officeRelocation packageFlexible hours$110k - $130k
...Zadara is a leading provider of AI edge clouds, delivering a... ...growing as we expand our customer base. Together as a team we... ...skilled and motivated Senior Cloud Support Engineer with over five years of hands... ...availability of our cloud solutions across diverse environments...Remote workSeniorFlexible hours- GitLab is seeking a Senior AI Engineer to drive the transformation into an AI-first... ...map workflows and integrate AI solutions across Sales, Marketing, and Customer Support to deliver measurable business... .... This role is fully remote, embodying GitLab's values of collaboration...Remote workSenior
- ...Support Engineer LanceDB is a high-performance, open-source, cloud-native database built for... ...across large-scale datasets, LanceDB powers AI data infrastructure. We're looking for a... ...users of LanceDB, helping our customers debug distributed databases built in Rust...Remote workSenior
$133k - $167k
...smarter as you build, with AI that learns your context to... ...more at semgrep.dev. The Senior Technical Support Engineer I (TSE) is a critical role... ...Department. Our TSEs enhance the customer experience and drive value... ...~ This role is fully remote. Prior experience in a...Remote workSeniorCurrently hiringLocal areaMonday to FridayWeekend work- ...Senior Technical Support Engineer - Spanish Pakistan - Remote Motive empowers the people who run physical operations with... ...Combined with industry leading AI, the Motive platform gives you complete... ...Motive serves nearly 100,000 customers – from Fortune 500 enterprises...Remote workSenior
- ...Senior Support Engineer Aerospike is the real-time database for mission-critical... ..., generative, and agentic AI. Aerospike powers millions... ...Wayfair, rely on Aerospike for customer 360, fraud detection, real-... ...data, join us. Location: Remote, Canada We are seeking an...Remote workSeniorWeekend work
$144k - $198k
...the infrastructure of our hundreds of customers, including over 50% of the Fortune 100... ...to move faster. SUMMARY As a Solutions Support Engineer Manager, you will be a part of a global... ...documentation.You are expected to be an AI-first leader, not only familiar with...Remote workPermanent employmentFull time- ...about? The Senior Technical Support Specialist will... ...and support to customers. They will diagnose... ...identify and implement solutions, and document... ...with the engineering team to enhance... ...Use help desk and remote support tools (e... ...that excels in AI, cloud and digital...Remote workSenior
- ...We care deeply about our customers, our teammates, and the... ...is more than a typical support role. You'll be one of the first senior support hires at Prelude... ...our developer customers: engineers integrating our SDKs, debugging... ...day one. Bring AI into the workflow from...Remote workSeniorDay shift
$105k - $110k
...Senior Technical Support Engineer Location: Remote — Canada ** We are only considering candidates located in BC, AB,... ...internal tools for your team and customer facing teams. Additionally, you'll... ...and Product. We're building an AI-native support team — one where AI...Remote workSeniorLocal areaShift work$108.8k - $176k
...Inclusion. We weave AI into the fabric of... .... This model supports real-time problem-... ...valued Public Sector customers, supporting their... ...providing tailored solutions to optimize their... ...reports with the engineering team and develop test... ...troubleshooting Remote Access VPN solutions...Remote workSeniorFull timeWork at officeLocal areaVisa sponsorshipWork visaShift work$85k - $100k
...and foundations, senior investment professionals... ...firm constructs customized investment... ...Description The IT Support Engineer, located in... ...Provide deskside and remote support for... ...initiatives. Use AI and automation... ...deploy scalable solutions. Global Collaboration...Remote workSeniorTemporary workWork at officeLocal areaWorldwideFlexible hours$104.7k - $178k
...SaaS, cloud, on-prem, and custom applications. With over... ...brings together Veza's AI-native Access Graph... ...environments, and AI agents. For engineers joining Veza today,... ...experienced technical support engineer to provide... ...Work personas (flexible, remote, or required in office)...Remote workSeniorWork at officeFlexible hours- ...As the leader in AI code review and verification... ...software. Customers who use Sonar are... ...Have As a Principal Support Engineer, you are a master... ...and architect solutions that prevent future... ...integrity. Serve as a senior point of contact... ...on‑site and remote support, including...Remote workSeniorWork at officeWorldwideFlexible hours
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