Remote Senior Customer Support Engineer - CDN & AI Solutions
Vercel
- Remote job
A leading cloud infrastructure provider is seeking a Customer Support Engineer to resolve technical issues that arise for their customers. This role involves troubleshooting complex cases, developing internal tools, and working with a remote team. Ideal candidates will have hands-on experience with the Vercel platform, strong communication skills, and a knack for problem-solving. The position requires participation in an on-call rotation for global support, with a focus on ensuring excellent customer satisfaction. #J-18808-Ljbffr Vercel
- ...0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme... ...our platform, supporting our customers, or... ...Support Engineering, you’ll resolve... ...tooling, and engineer solutions that help Vercel... ...domains (Ecosystem, CDN) while... ...This role is fully remote. For location‑specific...Remote workSenior
$130k - $195k
...We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure... ...years in technical support, solutions engineering, or SRE roles... ...oriented. Location Remote, must be in Central or Pacific...Remote workSenior$130k - $195k
...foundation for agent engineering in the real world,... ...to production-ready AI agents that teams can... ...hiring a Technical Support Engineer to lead our customer support experience for... ...technical support, solutions engineering, or SRE... ...oriented. Location Remote, must be in Central...Remote workSeniorFlexible hours- ...Senior Technical Support Engineer Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services...Remote workSeniorAfternoon shift
$111k - $130k
...people rely on Checkr for AI verification in the... ..., even a date. Customers include Uber, Pennymac... ...problems with innovative solutions that advance our... ...Breakthrough Company. Senior IT Support Engineer (P3) Checkr is building... ...range. If this role is remote, we have listed the...Remote workSeniorPermanent employmentWork at officeLocal areaRelocationFlexible hours3 days per week$130k - $195k
...firm is seeking a Technical Support Engineer in Los Angeles to enhance customer support for technical users including AI engineers. The role... ...years in technical support or solutions engineering, proficiency in... ...Docker. This position offers a remote work environment within...Remote jobSenior$110k - $130k
...a leading provider of AI edge clouds, delivering... ...growing as we expand our customer base. Together as a... ...training. Customer Support & Troubleshooting Troubleshoot... ...with management and senior members of different... ...contribute to long-term solutions. Actively contribute...Remote workSeniorFlexible hoursWeekend work$196k - $227k
...Providing world‑class customer service for our... ...Airbnb Community Support and is... ...Will Make: As a Senior Backend Engineer on the ARC team,... ...systems and enhance AI prompt effectiveness... ...position is US - Remote Eligible. The role... ...products, services and solutions. All qualified...Remote workSeniorWork experience placementCasual workLive inWork at officeFlexible hours- ...Support Engineer LanceDB is a high-performance, open-source, cloud-native database built for... ...across large-scale datasets, LanceDB powers AI data infrastructure. We're looking for a... ...users of LanceDB, helping our customers debug distributed databases built in Rust...Remote workSenior
$120k - $207k
We are seeking a highly motivated Senior HPC Support Engineer - Ethernet / AI Infrastructure to be engaging with one of our prestige customers onsite and remote, passionate about data center and... ..., to provide comprehensive solutions for sophisticated installations,...Remote workSeniorFull timeWork experience placement$133k - $167k
...smarter as you build, with AI that learns your context to... ...more at semgrep.dev. The Senior Technical Support Engineer I (TSE) is a critical role... ...Department. Our TSEs enhance the customer experience and drive value... ...~ This role is fully remote. Prior experience in a...Remote workSeniorCurrently hiringLocal areaMonday to FridayWeekend work- ...Senior Technical Support Engineer USA - Richardson, TX At NiCE, we... ...assistance and support to customers. They will diagnose... ...and implement solutions, and document and record... ...Use help desk and remote support tools (e.g.... ...powerhouse that excels in AI, cloud and digital,...Remote workSenior
- GitLab is seeking a Senior AI Engineer to drive the transformation into an AI-first... ...map workflows and integrate AI solutions across Sales, Marketing, and Customer Support to deliver measurable business... .... This role is fully remote, embodying GitLab's values of collaboration...Remote workSenior
- A technology company is seeking a Technical Support Engineer to enhance customer support for technical users in AI and infrastructure. This role involves diagnosing technical... ...with Kubernetes and Docker. The position is remote and requires work in Central or Pacific time...Remote jobSenior
- Horizon3 AI, Inc. is seeking a Senior Technical Support Engineer to join our remote team in Chicago. The ideal candidate has 5+ years of industry experience, strong proficiency in Linux and Docker, and excels in customer support. Key responsibilities include diagnosing...Remote jobSenior
$81k - $124k
...DescriptionMoveworks is the Agentic AI Assistant platform that... ...Moveworks’ Reasoning Engine and natural language... ...to over 8,100 customers, including 85% of the Fortune... ...Moveworks Technical Support team, supporting a... ...Work personas (flexible, remote, or required in office)...Remote workSeniorFull timeWork at officeFlexible hours- ...Senior Support Engineer The Senior Support Engineer is responsible for delivering exceptional... ...while acting as a trusted advisor to key customers. This role combines deep technical... ...are supported proactively, and MACH solutions deliver maximum value. A Day in the...Remote workSenior
- ## Senior Technical Support EngineerApplylocations: Remote, Massachusetts, United States: Remote, Texas... ...Technical Support Engineer is responsible for providing... ...troubleshooting for customers, ensuring timely resolution... ...problems, implementing solutions, and collaborating with...Remote workSeniorPermanent employmentCasual workNight shift
- ...orchestrating multi-agent AI systems,... ...great technical support is what keeps enterprise customers successful and keeps our engineers focused on... ...Role You're the senior technical anchor... ...developer support, solutions, or a similar customer... ...in a fast-paced remote startup....Remote workSeniorImmediate start
- ...Networks, a cutting-edge network security solutions provider, is at an exciting time in... .... We are seeking an experienced Support Engineer to be at the forefront of providing innovative... ...empathetic technical support to our customers. You will play a crucial role in...Remote workSeniorWork experience placement
- ...the future. We are a remote‑first company with a... ...infrastructure solutions. Our product portfolio... ..., and storage. As a Senior Technical Support Engineer, you will be the operational... ...dig into logs, use AI code tools, write... ...work directly with customers to resolve technical...Remote workSenior
$89k - $120.15k
...Summary: The Technical Support Engineer III delivers advanced... ...support to Rocket customers within the z/Security... ...Factor Authentication solutions. Working with a high... ...Engineer III serves as a senior technical resource... ...workforce. #LI-JC1 #LI-Remote Annual salary range...Remote workSenior- ...Senior Technical Support Engineer PreVeil is a high-growth SaaS leader dedicated to securing the nation... ...provide a market-leading cybersecurity solution that empowers organizations to... ...security and compliance, ensuring our customers can focus on their mission while we...Remote workSeniorFor contractors
$95.42k - $119.27k
...application process. Senior IT Specialist... ..., and network support in a 24x7... ...with a focus on customer service and sensitivity... .... Manage remote access software... ...Device Management Solution. Collaborate... ...Control systems engineers to ensure they... ...include referencing AI, online forums,...Remote workSeniorFull timeFor contractorsWork at officeLocal areaAfternoon shift- ...changing that, using AI to disrupt a... ...technical backbone of our support team, resolving... ...with engineering to fix bugs, and building... ...directly impacts customer happiness and drives... ...provide comprehensive solutions, participate in... ...with both local and remote colleagues (Nice to...Remote workFull timeWork at officeLocal areaWork from home
$168k - $210k
...digital consultancy is seeking a Senior Director, Client Accounts to... ...client relationships in the AI space. The ideal candidate will... ...engagement, and developing data-driven solutions. This role offers a... ...to $210K, with potential for remote work. #J-18808-Ljbffr TELUS DigitalRemote jobSenior$120k - $165k
...technical backbone of Gamma's support team, you'll resolve... ..., collaborating with engineering to fix bugs, and... ...surface patterns from customer feedback, improve internal... ...to internal AI tools to multiply the... ...and deliver effective solutions Build and maintain...Remote workFull timeWork at officeWork from home- ...Zingtree helps high‑stakes customer support teams deliver fast,... ...—every time . Our AI Automation platform... .... We are seeking a Senior SaaS Solutions Architect with... ...architect, customer engineering, technical project implementation... ...PTO Flexible Remote Work Environment $5...Remote workSeniorWork experience placementHome officeFlexible hours
$105k - $110k
...alternative application process. Customer Support Engineer Full time New Jersey, Monroe... ...Twp NJ, some flexibility /remote work from home with... ...provides intelligent maritime solutions and services that enable safer... ...including Merrows™, which provides AI-capable seamless integration...Remote workFull timeContract workWork at officeLocal areaWork from home$60k - $67k
...Get AI-powered advice on this job and more... ...a Technical Support Engineer to join the global... ...class service to our customers. This is a fully remote role with flexibility... ...documentation. A proactive, solution-oriented mindset... ...scaling globally. Seniority level Associate...Remote workFull timeFlexible hours
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