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Remote Senior Customer Support Engineer - CDN & AI Solutions

Vercel

New York, NY
  • Remote job

A leading cloud infrastructure provider is seeking a Customer Support Engineer to resolve technical issues that arise for their customers. This role involves troubleshooting complex cases, developing internal tools, and working with a remote team. Ideal candidates will have hands-on experience with the Vercel platform, strong communication skills, and a knack for problem-solving. The position requires participation in an on-call rotation for global support, with a focus on ensuring excellent customer satisfaction. #J-18808-Ljbffr Vercel

Vacancy posted 2 days ago
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