SLA-Driven Call Center Operations Manager
ASM Research, An Accenture Federal Services Company
A leading technology services provider in Jefferson City is seeking a Call Center Operations Manager to oversee daily functions of the call center. This role involves ensuring high-quality outreach services in alignment with federal standards. Responsibilities include improving operational efficiency, managing staff, and ensuring compliance with service level agreements. The ideal candidate will hold a relevant Bachelor's degree and have significant management experience. Competitive salary and benefits offered. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 20 hours ago
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