Account Manager - State Farm Agent Team Member

Job Description

Job Description

Do you enjoy helping people, building real relationships, and turning conversations into results? If the answer is yes to all, our 30+ year State Farm Insurance Agency on Chicago’s North Side is seeking an outgoing, motivated, career-oriented Account Manager-Agent Team Member professional for an in-office/in-person position.

Responsibilities:

• Follow up on quotes and customer inquiries quickly to close sales.
• Have confident, needs-based conversations to recommend the right insurance solutions.
• Provide excellent customer service, including policy updates, payment assistance, timely responses to questions and service needs, proactively resolving issues
• Help grow the agency through community event participation, networking with local professionals, building a referral network “center of influence”
• Use telemarketing and outreach to generate leads and schedule appointments.
• Brand the agency and yourself on social media in a professional, consistent way.
• Maintain accurate, up-to-date records in our database for every customer interaction.
• Manage priorities and workflows to ensure accurate and timely processing of transactions.

What You Bring:

• Property & Casualty and Life & Health Insurance Licenses (must possess or able to acquire asap)
• State Farm or other agency experience preferred.
• Strong communication, persuasion, and critical-thinking skills.
• Coachable and receptive to performance feedback.
• Self-motivated, positive, and accountable for results.
• Friendly, empathetic, patient, and service-oriented.
• Ability to work all day using a phone and computer.
• Comfortable working alone or as part of a team.
• Fast learner who can handle rejection and keep going.

Why Join Us:

• Career growth in a supportive team.
• Trusted brand with 30+ years of industry experience.
• Strong product options to meet different customer needs (State Farm + alliance portfolio).
• Learn from experienced State Farm agent in a constructive, motivated environment.

Benefits:

• Base comp (doe) 
• Incentive performance comp based on production
• Paid time off (personal/holidays)
• Profit sharing plan
• Health prem allowance
• Training & development + advancement opportunities
• License fees reimbursed after 6 months (if unlicensed)
• Total compensation = (Base pay + unlimited incentive pay), which is determined by your production , skills , licenses , education , and experience .

Part-Time Note: This is primarily a full-time role, though we may consider part-time applicants. To be considered for a part-time position, you must already hold an active P&C license.

If you’re ready to work hard, build relationships, and grow with a respected agency, apply today!

** Reminder: Illinois Property & Casualty and Life & Health Insurance Licenses are Required (must possess or able to acquire asap). We’ll provide clear guidance on exactly how to get started **