Sales Support Specialist

Sales Support SpecialistLocation: Lakeville, MN Schedule: Full-Time | Monday–FridayAbout Us:Express Employment Professionals is seeking a detail-oriented and tech-savvy Sales Support Specialist to join a growing team! This role is perfect for someone who thrives on multitasking, loves data and spreadsheets, and has a passion for supporting a busy sales department. If you enjoy blending behind-the-scenes logistics with customer interaction—and can juggle multiple hats without dropping one—this may be your next great opportunity.Key Responsibilities:Daily Tasks:Provide troubleshooting support for customer orders, account statuses, and other inquiriesAssist sales team with data, resources, and updates to streamline workflowsManage CRM and ERP tools to track orders and maintain account recordsMonitor and report on sales performance metricsTrack trends, review pending orders, and coordinate with the sales team for timely follow-upOngoing Tasks:Collaborate with account managers on strategic sales initiativesProvide feedback and suggestions to improve internal sales processesKeep the team up to speed on new product launches and featuresEnsure excellent customer service through responsiveness and follow-throughQualifications:Proven experience as a Sales Support Specialist, Sales Assistant, or similar roleHands-on experience with ERP and CRM platformsProficient in Microsoft Office Suite—especially ExcelStrong understanding of sales principles and customer service practicesExcellent verbal and written communication skillsAnalytical mindset with strong attention to detailAbility to work independently and as part of a teamAssociate or Bachelor's degree in Business, Marketing, or a related field is a plusWhat We Offer:Comprehensive Benefits: Health, Dental, Vision, Life Insurance, and 401(k) with matchingTime Off: Paid holidays, PTO, and flexible schedulesCompany Culture: Paid lunches, appreciation events, team outings, and wellness perksCareer Growth: Room to grow within the company, performance bonuses, and training opportunitiesExtra Perks: Referral program, unlimited OT opportunities, good attendance incentivesBonus Experience:We'd love to hear from you if you've worked in roles such as:Customer SupportSales CoordinationAccount ManagementAdministrative or Executive AssistantMarketing SupportReady to bring your A-game to a high-energy team? Apply today and let's talk about how we can help you land your next role.One Interview with Express = Endless Job Opportunities!