Lead Commercial Service Technician / Plumber

Job Description

Job Description

JP Prime Inc., a sister company to Johnson Plumbing, is looking for an experienced Commercial Service Plumber ready to take the next step into a leadership role. As a rapidly growing commercial plumbing company, we're seeking a hands-on leader who can deliver top-tier technical work while guiding and developing a team of service technicians. If you take pride in your craft and want to help build something bigger, we want to meet you.

At JP Prime Inc., our core values are our trademark in the industry — we're committed to top-quality work and outstanding customer service on every job.

We offer a competitive hourly pay program with strong earning potential, steady commercial work, and real advancement opportunities for technicians who want to lead.

LEADERSHIP & TEAM RESPONSIBILITIES

• Lead, mentor, and coordinate a team of commercial service plumbers/technicians on day-to-day jobs
• Assign and oversee daily job scheduling, ensuring quality, efficiency, and safety on every site
• Train and onboard new team members, sharing technical best practices and company standards
• Serve as the on-site point of escalation for complex diagnostic and repair issues
• Perform quality checks on completed work and coach technicians on areas for improvement
• Foster a positive, safety-first team culture built on accountability and pride in the trade
• Communicate directly with commercial clients to ensure expectations are met and relationships stay strong

QUALIFICATIONS & RESPONSIBILITIES

• 5+ years' experience as a Commercial Service Plumber; prior lead or supervisory experience a plus
• Lives in the Orange County market
• Experience performing commercial plumbing service work in office buildings, medical and healthcare facilities, industrial/manufacturing facilities, distribution and fulfillment centers, and similar properties
• Skilled at troubleshooting, repairing, and replacing plumbing fixtures — faucets, toilets, flush valves, instant hot water heaters, and more
• Drain cleaning and jetting experience required
• Experience working with water, irrigation, and gas piping, including PVC, copper, black pipe, and galvanized pipe
• Experience with pump systems — recirculation, booster, and duplex/triplex sump pump systems
• Ability to troubleshoot and repair commercial water heaters and/or boilers
• Able to safely operate a company service truck, stored at home in a driveway or garage (no street parking)
• Willing and available to work nights and weekends as projects require
• Comfortable representing the company in commercial environments — personable, presentable, and professional at all times
• Technology Savy
• Skills in Microsoft Suite (Word, Excel, Outlook)
• Service Titan (FSM = Field Service Management Software) (a plus)
• Backflow Certificate (a plus)

REQUIREMENTS

• High school diploma or equivalent
• Proven ability to lead, coach, and motivate a team in a fast-paced field environment
• Strong decision-making and problem-solving skills under pressure
• Excellent communication skills — with your team, leadership, and clients alike
• Ability to lift heavy objects and work in a physically demanding environment
• Willingness to keep learning and stay current on industry techniques and codes
• Valid driver's license

COMPENSATION & BENEFITS

• $40–$45/hr depending on knowledge, experience, and leadership responsibilities
• Take-home company service truck, gas card, and company cell phone
• Health, dental, vision, and Aflac
• Paid time off (sick, vacation, holidays)
• 401(k) options
• Eligibility for annual bonuses
• Access Perks Program benefits