Senior Product Manager

Job Description

Senior Product Manager


Salary Range: $125k to $163k


Overview


This is an expansion of an existing product management organization of our client rather than a newly created function. The company currently has senior-level product leadership in place and is continuing to invest in product management capabilities to support ongoing digital growth and transformation initiatives.


The successful candidate will join an established team and help shape the future structure, ownership model, and operating framework of the product organization.


Key Business Initiatives


• Partner with business stakeholders to translate strategic objectives into actionable product roadmaps and development priorities.


• Drive alignment between business teams and technology teams while ensuring product initiatives remain focused on measurable business outcomes.


• Support ongoing digital transformation efforts through product enhancements, process improvements, and customer experience initiatives.


• Utilize business feedback, analytics, and research to prioritize product investments and roadmap decisions.


• Help establish scalable product management practices that support continued organizational growth.


Team Structure


• Reports directly to the Senior Director of Digital Growth.


• Will work alongside existing senior-level product leadership.


• Product management is expected to continue expanding as the organization grows and invests further in digital capabilities.


Ideal Background


The hiring manager is seeking a product leader who can effectively bridge business and technology teams, translate business objectives into clear execution plans, and drive accountability around roadmap delivery and organizational priorities.


Candidates who have experience serving as the primary liaison between business stakeholders, development teams, and leadership groups will be particularly well aligned with the needs of this role.


POSITION DESCRIPTION


Our client is seeking a Senior Product Manager to lead the strategy, roadmap, execution, and continuous improvement of digital products and platforms that drive customer value and business growth across the organization.


This role partners closely with business stakeholders, engineering, UX/UI, and executive leadership to identify opportunities, prioritize initiatives, and deliver scalable digital solutions that improve customer experience, operational efficiency, and business performance. The Senior Product Manager will lead and mentor junior product resources while helping establish product management best practices, agile delivery processes, and customer-focused product development standards across teams.


The ideal candidate is a collaborative and strategic product leader with strong business acumen, agile expertise, customer empathy, and experience delivering digital products in fast-paced environments. This individual should be comfortable balancing customer needs, business priorities, technical feasibility, and innovation opportunities while driving measurable business outcomes.


General Duties and Responsibilities


• Define and execute product vision, strategy, roadmaps, and priorities aligned to organizational goals and customer needs.


• Lead product planning, backlog management, sprint prioritization, and cross-functional delivery activities across digital products and platforms.


• Partner closely with engineering, UX/UI, analytics, business stakeholders, and executive leadership to define scalable solutions that balance customer value, business goals, and technical feasibility.


• Lead customer-centric product development practices including user research, usability testing, customer feedback analysis, behavioral analytics, and continuous optimization.


• Monitor product performance metrics, customer engagement, operational KPIs, and business outcomes to identify opportunities for improvement and innovation.


• Support digital transformation initiatives and evaluate opportunities related to AI-enabled solutions, automation, personalization, analytics, and operational efficiency.


• Develop epics, features, user stories, workflows, requirements, and acceptance criteria to support agile delivery teams.


• Lead and mentor product team members while supporting product management best practices, agile methodologies, and collaborative team culture.


• Communicate product vision, priorities, roadmaps, risks, tradeoffs, and business value to stakeholders across business and technology organizations.


• Partner cross-functionally with Ecommerce, Marketing, Sales Operations, Customer Care, Infrastructure, and Development teams to support successful product delivery and adoption.


• Drive continuous improvement initiatives focused on customer experience, operational efficiency, agile delivery, and scalable digital product development practices.


Education & Experience


• Bachelor's degree preferred.


• 5+ years of experience in Product Management, Product Ownership, Digital Product Management, Business Analysis, or related roles.


• Experience leading or mentoring Product Managers, Product Owners, Business Analysts, or Agile teams preferred.


• Experience managing digital products, ecommerce platforms, customer experience initiatives, or enterprise applications preferred.


• Experience working in Agile product development environments required.


Preferred Qualifications


• Strong leadership, communication, collaboration, and stakeholder management skills.


• Strong analytical, strategic thinking, and problem-solving capabilities.


• Ability to balance strategic planning with hands-on execution in fast-paced environments.


• Experience with Agile methodologies, backlog management, sprint planning, and modern product management practices.


• Understanding of customer experience, digital commerce, user-centered design, and digital product development best practices.


• Experience with analytics, experimentation, AI-enabled tools, automation, or digital transformation initiatives preferred.


• Comfortable presenting product strategies, priorities, and recommendations to executive leadership.


• Ability to manage competing priorities, cross-functional dependencies, and complex stakeholder relationships.


• Passion for continuous improvement, innovation, and customer-focused product development.

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