Student Associate - DTS Electronic Classroom Support

Student Associate – DTS Electronic Classroom Support Seeking students to support electronic classroom technology by providing technical assistance, troubleshooting, and administrative support to classroom users. Primary Responsibilities Provide first‑tier user phone, remote, and in‑person support for classrooms supported by ECSS. Assist with classroom checklist procedures. Troubleshoot and replace AV/IT equipment. Perform supervisor‑assigned tasks. Assist with room system and equipment upgrades in collaboration with the AV installation team. Provide in‑person orientations for end users. Perform a variety of administrative, operational, or program support tasks assigned by the department. Assist in daily office or departmental activities, including data entry, filing, customer service, and communications. Support departmental projects, events, and initiatives that enhance university programs or community engagement. Operate standard office equipment and software applications in the performance of assigned duties. Maintain confidentiality of student, departmental, and institutional information in accordance with university policies. Demonstrate professionalism, reliability, and a commitment to providing quality service. Perform related duties based on departmental need. Qualifications Basic IT knowledge. High School Diploma or GED. Enrolled at a post‑secondary institution or secondary school. Enrolled at least part‑time (one or more credit hours if at a post‑secondary institution), or will be a registered student during the next academic term. Must be at least 16 years of age. UC is an E‑Verify employer. Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. #J-18808-Ljbffr University of Cincinnati