General Manager

Picture Yourself Here Fulfilling Your PotentialAt SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.Each SERVPRO® Franchise is independently owned and operated. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. All sample forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State, and Local laws. All sample forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.BenefitsServpro of Billings offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd more!Key ResponsibilitiesAbility to manage and monitor multiple operational divisionsCreate and maintain annual business plans and goalsDevelop annual company budget, including projected revenue, projected expenses, and desired profit marginLead a team of managers as they respond to and manage restoration projectsEnsure clear communication between customer and client to achieve the highest satisfaction possibleEnsure job processes and procedures are followed, including safety training and guidelinesRecruit, hire, train, and develop managers and staffPosition RequirementsHigh school diploma/GED; Associates and/or Bachelors degree preferred5+ years of management experienceAt least three years of restoration industry experience preferredIICRC certifications – WRT and ASD, Master designation a plusExperience in building a strong team with tangible leadership skillsStrong process and results driven attitudeAbility to multitask and to remain detail orientatedMust be knowledgeable in relevant computer applicationsSkills/Physical Demands/CompetenciesAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agents