Warehouse Operations Associate

Job Description

Job Description

Job Summary

We are seeking a proactive, organized, and detail-oriented Warehouse Operations Associate to support the daily logistics and warehouse activities of Express Courier Services. This role is critical to maintaining efficient cargo handling, inventory control, shipment preparation, and operational flow inside the warehouse.

The ideal candidate is dependable, physically active, comfortable using technology, and capable of working in a fast-paced logistics environment with accuracy and urgency.

Key Responsibilities

• Receive, inspect, classify, and process incoming packages and cargo shipments.
• Pack, repack, label, and prepare shipments for international and domestic dispatch.
• Organize and store merchandise efficiently and safely within the warehouse.
• Verify shipment contents against invoices, manifests, and system records.
• Operate warehouse systems and scanners to register incoming and outgoing cargo.
• Maintain accurate inventory and warehouse organization standards.
• Assist with loading and unloading trucks and cargo containers.
• Identify damaged, missing, or non-compliant shipments and escalate issues promptly.
• Support shipment consolidation and routing processes.
• Maintain cleanliness, safety, and operational order throughout the warehouse.
• Collaborate with customer service and operations teams to ensure timely shipment processing.
• Follow company procedures related to logistics, security, and cargo handling.
• Perform additional operational duties assigned by management.

Preferred Profile

We are looking for someone who is:

• Fast, responsible, and solution-oriented.
• Comfortable working under pressure and handling physical tasks.
• Organized with strong attention to detail.
• Tech-friendly and capable of learning warehouse/logistics software quickly.
• Reliable with strong attendance and teamwork skills.
• Bilingual (English/Spanish) preferred.

Qualifications

Education

• High school diploma or equivalent required.

Experience

• 1+ year of warehouse, logistics, courier, shipping, or inventory experience preferred.
• Experience with freight forwarding or courier operations is a plus.

Required Skills

• Inventory and warehouse organization
• Time management
• Team collaboration
• Attention to detail
• Basic computer skills
• Problem-solving mindset
• Communication skills
• Ability to lift and move packages safely

Physical Requirements

• Ability to stand, walk, bend, and lift packages throughout the shift.
• Capable of lifting up to 50 lbs.
• Comfortable working in a warehouse environment with constant movement.