Quality Engineer
Great Lakes Industrial
Quality Engineer
Great Lakes Industrial (GLI) is a family-owned industrial solutions provider for equipment manufacturers and repair operators globally. We manufacture, distribute, and provide software solutions for warehouse and production lines with a focus on sealing products, including rubber, plastics, adhesives, packaging, and metals. We have been in business for almost 70 years and are in our third generation of private family leadership. We are dedicated to building a diverse community, one where employees feel a sense of belonging and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection, and at the heart of connection is inclusion.
The Quality Engineer is an integral position in Great Lakes Industrial as it connects our vendors to our warehouse to our sales team and our customers. The position involves designing quality standards, inspecting materials, equipment, processes, and products, developing products and materials, and developing quality controls. We expect our quality engineer to be responsive, independent, personable, communicative, and collaborative. As the engineer grows, they will develop long-standing relationships with our customers, vendors, management team, warehouse employees, and inside staff, as well as become an expert in GLI's internal systems and all roles in the office.
Essential Functions:
- Provide material selection and recommendation
- Design product shape and sizing recommendations for optimal application performance
- Apply design standards to customer applications, including gland design and mating interactions
- Provide engineering recommendation for technical quotes
- Conduct installation design and analysis
- Write clear and professional installation guides to customer applications
- Handle all customer quality issues and provide root-cause analysis and solutions
- Develop design ideas based on customer interests, budgets, and market research
- Conduct both virtual and on-site product trainings
- Support sales staff by reviewing customer application and recommend course of action
- Conduct both in-process and development testing for improved product recommendation
- Produce and distribute engineering documents, including PPAPs, PFMEAs, PCPs, and Gage R&Rs
- Produce standard and customer compliance documents
- Help company pass all internal and external audits, including ISO 9001
Position Qualifications:
Competencies:
A Quality Engineer must have passion for working with our customers, our vendors, and our team to improve our internal and external quality processes, while identifying opportunities to help design and create product and testing to be able to help our internal processes and our customers. He/she must be able to multi-task and be able to change gears quickly and effectively.
As GLI is looking to advance and grow, the Quality Engineer also must be able to adapt to new requirements and see change as a challenge, as a growth opportunity, and not a requirement.
Skills & Abilities:
- Excellent math and spatial reasoning skills, with the ability to read and understand prints, assembly drawings, tolerances, and stack-up.
- Ability to use engineering tools to create drawings, develop GLI capabilities, and use data collection and measurement tools.
- Ability to write clear and effective reports utilizing formal methodology such as 8D.
- Excellent written, verbal, and interpersonal communication skills for effective interface with all internal and external contacts
- Detail-oriented with demonstrated organizational and multitasking skills a must
- Team player who is assertive, goal-oriented, positive, and self-motivated
- High level of Integrity
- Ability to rapidly build knowledge of our systems and our customers' practices
Education: Bachelor's Degree in Chemical, Mechanical Engineering, or Physics required
Experience: 0-3+ Years of Quality or Design Engineering-related work
Computer Skills: Excel and Word, CAD software is a plus
Certificates & Licenses (Nice to have): Six-Sigma
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