Full Time LoaderCart Associate Day

Key Responsibilities

• Customer Service
• Provides SMART customer service through the execution of Lowes customer service policies procedures and programs
• Assists customers with locating selecting carrying and loading merchandise while responding promptly to customers and associate questions
• Supports checkout fulfillment and customer assistance needs throughout the store
• Pulls stages and prepares customer and contractor orders accurately and efficiently
• Use power equipment and store technology safely and effectively to move stage and load merchandise
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed
• Supports large order fulfillment while maintaining product quality and accuracy
• Collect carts and help maintain clean organized and safe work areas inside the store and parking lot
• Identifies and reports safety hazards theft and security concerns to management and/or Asset Protection
• Operates store equipment as needed depending on one specific role and department (e.g. Zebra phone telephone paging system copiers computers CCTV surveillance system key cutter panel saw paint mixer flooring cutters compacter baler)
• Communicates all stock special order merchandise product features application warranty and Lowes program information to customers while responding knowledgeably to customer and employee questions and providing project guidance when needed.
• Follows all Lowes safety policies and procedures including proper use of power equipment spotters and safety devices
• Performs additional duties as assigned
• The following are additional responsibilities for the Loader role specific to Pro.
  • Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
  • Proactively engage Pro customers while assisting with loading staging and order fulfillment
  • Remains visible and available to support customers in the Pro loading area including under the Pro canopy
  • Responds quickly to customer loading requests and helps ensure efficient service for large or complex orders
  • Builds relationships with repeat Pro customers and supports enrollment in MyLowes Pro Rewards and Pro Credit offerings
  • Ensures Pro Standards are maintained in parking lot and under Pro canopy.
  • Completes required power equipment and spotter training to support safe and efficient loading practices
  • Loads customer vehicles using proper techniques based on order size weight and fulfillment needs
  • Ensure orders are loaded accurately while maintaining product quality and safety standards
• The following are additional responsibilities for the Loader role specific to the Garden Center.
  • Assists customers and associates with loading products and completing orders in the Garden Center
  • Remains visible and available to support customer needs throughout the Garden Center loading area
  • Completes required power equipment and spotter training to support safe and efficient loading practices
  • Loads customer vehicles using proper techniques based on order size weight and fulfillment needs
  • Supports the completion of large high-quality orders while maintaining product accuracy and safety
  • Partners with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup

• 6 Months Experience using a computer including inputting accessing modifying or outputting information
• 6 Months Experience using common retail technology such as smart phones and tablets
• Ability to obtain sales related licensure or registration as may be required by law

• High school diploma or GED
• 6 Months Retail experience
• 6 Months Experience as a Loader at any home improvement or hardware retailer
• 6 Months Retail merchandising experience including performing Zone Recovery stocking down stocking facing/fronting product pricing maintaining signage and housekeeping
• 6 Months Experience in any industry inspecting carrying loading and unloading product or material in or out of vehicles.

About Lowes

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week with total fiscal year 2025 sales of more than$86 billion. Lowes employs approximately 300000 associates and operates over 1700 home improvement stores 530 branches and 130 distribution centers. Based inMooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit .

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.

Required Experience:

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