Client Experience Representative

Job Description Are you goal-driven, persuasive, and ready to make an impact? Join Perma-Seal Basement Systems, a trusted name in home solutions, and help us connect with our large existing customer base to promote our new insulation services. We’re looking for an in-office Appointment Setter who is more than just friendly on the phone—you’re a closer. Someone who knows how to guide a conversation, meet call goals, and convert interest into scheduled appointments. If that sounds like you, we’d love to talk. What You’ll Do Make outbound calls to existing customers and schedule free insulation service inspections Close calls by meeting weekly appointment-setting goals and KPIs Follow up via phone and email to generate strong leads (customer lists provided!) Accurately log interactions and outcomes in our CRM system Participate in weekly virtual team meetings via Google Meet Position Details Full-time On-site Flexible schedule with performance expectations $20 Hourly + Bonus! What You Bring A results-oriented mindset and drive to meet or exceed goals Confidence and skill in closing outbound calls by setting appointments Strong phone presence with professional communication skills Basic computer proficiency (Microsoft Office, CRM systems) High school diploma or GED Additional Info Job offers contingent upon background check, physical, and drug screening (Perma-Seal covers the cost) Weekly team meetings held via Google Meet Why Perma-Seal? We’re not just a company—we’re a tribe committed to doing the right thing, serving with purpose, and fostering growth. You’ll be part of a supportive, mission-driven team that values your time and empowers you to succeed. Ready to help homeowners and hit your goals from home? #J-18808-Ljbffr Perma-Seal Basement Systems