Remote Benefits Representative | Work From Home

Remote Insurance Benefits Representative | Work From Home

Company:  AO – American Income Division of Globe Life
Work Arrangement:  100% Remote | U.S. Residents Only
Experience:  Entry-Level Welcome | Training & Mentorship Provided

Build a Career Helping Working Families Protect What Matters Most

Are you looking for a career that combines  flexibility, meaningful client relationships, professional growth, and performance-based earning potential ?

AO is seeking motivated, service-oriented professionals to join our growing virtual team as  Remote Insurance Benefits Representatives . You'll meet with individuals and families through scheduled virtual appointments, help them understand available life, accident, and supplemental health benefits, and provide ongoing service throughout the client relationship.

Whether you're beginning a new career, transitioning from another industry, or bringing experience in customer service or sales, we provide the training, mentorship, and professional development needed to help you succeed.

No previous insurance experience is required.

About AO

AO operates within the American Income Division of Globe Life and has a long history of serving working families across North America.

We work with individuals and families, including members of labor unions, credit unions, associations, and other groups, helping them understand supplemental insurance benefits designed to provide additional financial protection.

Our culture emphasizes  service, integrity, accountability, mentorship, and professional growth . We invest in developing representatives who want to build long-term careers and pursue future leadership opportunities.

What You'll Do

As a  Remote Insurance Benefits Representative , you'll combine client service, benefits education, relationship building, and insurance sales through virtual appointments.

Client Consultations & Benefits Education

• Meet with clients through scheduled Zoom and phone appointments
• Identify individual and family coverage needs
• Explain available life, accident, and supplemental health insurance options
• Answer questions about policy features, benefits, and coverage
• Help clients evaluate available options and make informed decisions
• Assist with applications, enrollment, and required documentation
• Review existing coverage and discuss appropriate updates when needed

Client Service & Relationship Management

• Build long-term relationships through professional, personalized service
• Provide ongoing assistance after enrollment
• Respond to client questions and service requests
• Maintain consistent follow-up communication
• Keep accurate digital client records and documentation
• Deliver a positive client experience from initial consultation through ongoing service

Professional Development

• Participate in structured virtual onboarding and training
• Attend ongoing coaching and professional development sessions
• Strengthen communication, presentation, and relationship-building skills
• Develop knowledge of products, systems, and industry requirements
• Collaborate with a supportive remote team
• Maintain professional and regulatory standards

Why Join AO?

 100% Remote Work

Build your career from home while staying connected through a modern virtual environment.

• Work remotely within the United States
• No daily commute
• Flexible scheduling
• Virtual client appointments
• Digital collaboration and business tools

  Weekly Performance-Based Compensation

This opportunity offers  commission-based compensation rather than an hourly wage or salary .

Earning opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives
• Performance recognition programs

Individual earnings vary based on production, activity, consistency, and results.

  Qualified Client Opportunities

Representatives connect with clients who have expressed interest in receiving information regarding available benefits and coverage.

This allows you to focus on:

• Benefits education
• Scheduled client conversations
• Needs-based recommendations
• Relationship building
• Enrollment assistance
• Long-term client service

Our approach emphasizes  education, service, and trust rather than high-pressure sales tactics .

  Comprehensive Training & Mentorship

You don't need previous insurance experience to be considered.

We provide:

• Structured onboarding
• Product and benefits training
• Virtual presentation training
• Sales and client-service development
• Weekly coaching
• One-on-one mentorship
• Leadership development
• Ongoing professional education

Motivated candidates receive support throughout the process of developing the knowledge and skills needed for the role.

Career Growth & Leadership Development

AO provides opportunities for representatives interested in advancing professionally.

Career development may include:

• Advanced client relationship responsibilities
• Training and mentorship opportunities
• Team leadership
• Management development
• Leadership conferences
• Higher-level leadership opportunities

Advancement is  performance-based , allowing motivated individuals to grow through demonstrated results, consistency, initiative, and leadership ability.

Benefits, Recognition & Incentives

Qualifying representatives may have access to:

• Medical reimbursement program
• Company-supported life insurance
• Renewal income opportunities
• Leadership and professional development programs
• Recognition programs
• Leadership conferences and events
• Performance-based incentive travel
• Virtual technology and business resources

Eligibility requirements apply to applicable programs and incentives.

Qualifications

Successful candidates typically demonstrate:

• Excellent verbal and written communication skills
• Strong customer service and relationship-building abilities
• Professionalism and integrity
• Self-motivation and personal accountability
• Strong organization and time-management skills
• Active listening and problem-solving abilities
• Confidence communicating through Zoom and phone
• Ability to work independently from home
• Positive, coachable attitude
• Commitment to learning and professional development
• Desire to help clients make informed financial protection decisions

Experience That Transfers Well

Previous experience in the following areas can be helpful, but is  not required :

• Customer Service
• Sales
• Client Relations
• Healthcare
• Retail
• Hospitality
• Financial Services
• Banking
• Business Development
• Call Center Operations
• Administrative Support
• Insurance
• Leadership or Management

No prior insurance experience is required.

Minimum Requirements

Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable communicating with clients virtually
• Be willing to complete required training
• Hold or be willing to obtain the appropriate state Life & Health Insurance License

Licensing guidance and support are available for candidates who are not currently licensed.

Interview Process

Qualified applicants will first complete a brief career overview to learn more about the opportunity and expectations.

Candidates moving forward will then have the opportunity to schedule a  live Zoom interview  with our hiring team.

The interview process is conducted virtually for convenience and accessibility.

Ready to Build Your Future?

If you're looking for a work-from-home insurance career where you can  help families, build lasting client relationships, develop professionally, and create long-term earning potential through your performance , we'd like to hear from you.

Apply today to be considered for the Remote Insurance Benefits Representative opportunity with AO.

Work From Home. Protect Families. Build Relationships. Grow Your Future.