Alarm Service Technician

Special Hazards Service TechnicianJob Responsibilities include but are not limited to:Installation of fire alarm systems in residential, commercial, and industrial buildingsService and repair fire alarm, suppression systemsInstallation, service, and troubleshooting of fire alarm systems along with all its related equipmentBe a leader: oversee, direct, and delegate appropriate tasks to fulfill project completion deadlines, meet scheduling requirements, and exceed the goals established by the fire alarm service superintendent.Ensure project results are achieved within financial and productivity budgetsAccurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systemsEnsure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacture's requirementsConduct/coordinate necessary testing of the system Ensure required certifications are complete.Instruct and train Helpers, apprentices, or other personnel in the basic process of service, repair and/or system installationCoordinate the daily work schedules and direct the daily tasks/productivity of assigned employeesMaintain inventory on vehiclePerform all other duties assignedExpectations:Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan DailySafety FirstEnsure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.Ensure timely and accurate Incident and Accident ReportingHold yourself accountable for all Safety InitiativesHold yourself accountable for Safe Driving of Company VehiclesEnsure awareness and support of Stop Work AuthorityComplete all Training Requirements – Safety, Certifications, etc.Submit accurate Timesheet – job numbers/names, OT and travel pay, completed on time, etc., support transition to Electronic timesheet submittalEnsure all required documents are complete, accurate and professional, with required signaturesEnsure proper Inventory Management – review, update, and approve packing slips – submitted timely, proper material managementEnsure proper Maintenance and care of equipment – trucks, lifts, tools, etc.Keep jobsites clean and organizedEnsure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with the superintendentSupport and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc.Timeliness – at the job on time; attendance; communication with supervisor; paperworkEnsure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunitiesMaintain Quality Control i.e. reduce the need for return trips and warranty workMaintain a Professional appearanceCommunicate effectively and professionally within the department and with internal and external customersTeamwork – maintain positive interactions within your team, local office, etc.Actively Participate in required team meetingsAbility to work overtime, out of town or on-call as neededKnowledge:Must have knowledge of fire alarm systemsMust have previous suppression system (captiveaire), including extinguisher experienceUnderstand fire alarm installation requirementsAbility to properly read fire alarm blueprints, submittals and operation/product manuals.Minimum education of High School Diploma or EquivalentForklift and scissor lift certification, preferredUnderstanding of NFPA codes and standardsWork Experience:Minimum of 3-5 years of experienceFamiliar with Suppression Kitchen HoodsRME-I, K, A Certifications requiredSkills and CompetenciesAbility to take direction from upper managementAccurately complete and maintain all paperworkMaintain vehicle and tools as per company policyMust have valid state driver's license and good driving recordSelf-motivated, Ambitious, Interactive, Communicative, Detail-oriented and OrganizedKnowledgeable with NFPA 72 rules and all necessary codesAbility to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.Demonstrate positive team work and ability to be a team leader and mentorMaintain a clean and safe work environmentComply with all company safety practices and the safety handbookComplete projects in a timely manner while providing the highest standard of quality work and customer satisfaction