Attendant Room

Role Purpose As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last-minute work done. The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. Key Accountabilities * You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests. * Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example. * Keep your supervisor updated on room service progress and alert them to any repairs needed * Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed. * Be organised - keep on top of supplies and amenities and always try to minimise waste.

• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get

a task done. * Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. * Report, turn in, and/or log all lost and found items according to established procedures. * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences * It’s a physical role and you’ll be on your feet most of the day, so fitness is important. * Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.

• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or

holidays. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.