Dev Ops Engineer

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture-grounded in core values and leadership philosophies-has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Internal WWT IT Team, and why join??

The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

As an Engineer within the Internal WWT IT organization, you will be responsible for analyzing, supporting, and maintaining IT platforms and services owned by the INFOPS Application Development team. This role includes contributing to the day-to-day operation of critical platforms, performing maintenance activities, assisting with platform upgrades, and supporting internal application teams. You will work closely with senior engineers and partner teams while developing deeper expertise in modern platform engineering technologies.

This role provides hands-on experience with Kubernetes-based platforms and shared data services that support WWT's internal application ecosystem, with continued growth through on-the-job experience, training, and mentorship.

Responsibilities:

• Assist with the maintenance, operation, and support of GitHub Enterprise, including repository management, access controls, branch policies, and organization-level configurations used by WWT internal application teams.

• Support the development, configuration, and lifecycle management of CI/CD pipelines using GitHub Actions and Codefresh across development, test, and production environments.

• Provide hands-on operational support for Artifactory, including repository management, artifact promotion, cleanup policies, access management, and integration with build and deployment pipelines.

• Contribute to the build and maintenance of GitOps workflows using ArgoCD, including application definitions, sync policies, and environment-specific configuration management.

• Support shared developer platform services that application teams integrate with, including GitHub, Artifactory, ArgoCD, and Codefresh, ensuring reliability and availability.

• Assist with system integration efforts to ensure new pipeline configurations and toolchain changes are compatible with existing environments and application team workflows.

• Participate in incident response and troubleshooting for CI/CD and developer tooling issues following established operational procedures.

• Create and maintain technical documentation related to pipeline configurations, GitOps patterns, Artifactory setup, and troubleshooting steps.

• Collaborate with senior engineers, application teams, and partner engineering groups to understand requirements and implement developer toolchain solutions.

• Participate in on-call rotations and scheduled maintenance windows with guidance from senior team members.

• Follow agile practices including daily stand-ups, planning sessions, and retrospectives.

• A minimum of three (3) years of progressive experience in software engineering, platform engineering, or infrastructure-focused roles is required.

• Hands-on experience with Kubernetes and containerized platforms; experience with Red Hat OpenShift is strongly preferred.

• Demonstrated experience administering or supporting MongoDB or PostgreSQLplatforms deployed on Kubernetes-based environments.

• Working knowledge of Linux operating systems and system administration concepts.

• Familiarity with CI/CD tooling such as GitHub, Jenkins, Codefresh, and Git-based workflows.

• Exposure to Infrastructure as Code and automation tooling (e.g., Helm, Ansible, Terraform).

• Experience with monitoring and observability tooling such as Prometheus and Grafana is a plus.

• Strong problem-solving skills and the ability to troubleshoot distributed systems issues with guidance.

• Effective written and verbal communication skills and the ability to collaborate within a team environment.

• Motivation to continuously learn new technologies and expand technical skill sets.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $94,500.00 to $110,125.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.?

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program

• Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring

• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US Benefits Websit ( e

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call View phone number on click.appcast.io and ask for Human Resources.