Licensed Optician - Warwick, RI - LensCrafters

Licensed Optician - Warwick, RI - LensCrafters

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations. Major duties & responsibilities include: welcoming all customers, custom fitting glasses, acting as a leader in optical acumen, taking and recording measurements, assisting team with complex product needs & prescriptions, using technology despite time pressure & customer volume, being proactive, exploring root cause of issues, ensuring customers are satisfied & expectations are exceeded, being solution driven, multi-tasking, prioritizing & managing time with competing priorities, striving to achieve exceptional results on brand KPIs & competencies, taking pride in store appearance, helping to keep store clean, attractive & organized, informing management of safety opportunities; demonstrating safe work practices, being resourceful, self-motivated with a desire for continual learning, improvement & results, adhering to company policies & procedure, including discounts, promotions & inventory management.

Basic qualifications include: high school graduate or equivalent, state licensure, optical dispensing experience, strong customer service skills: communicator, listener & team builder, knowledge of current store merchandise, strong basic math skills, awareness of current fashion trends, selling skills – ability to use & carry an iPAD/tablet, familiarity with POS, computers & calculators, embracing new technology & change. Preferred qualifications include: previous customer service & retail experience.