Senior Payroll & Benefits Specialist - Library Ops

General Purpose : The Senior Payroll and Benefits Specialist will assist with management of the payroll processing through the City of Detroit; maintains employee benefit and personnel files; FMLA/ADA; workers compensation, etc. This senior-level subject matter expert ensures strict regulatory compliance, assists in ensuring government regulations are adhered to, and reporting requirements are met. Serves as the primary escalation point for employee inquiries. Supervision Received/Exercised : Works under the general supervision of the library – Manager, Payroll/HRIS; and exercises supervisory responsibility. Primary Duties & Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Plans, directs, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations.
• Coaches, trains and motivates staff; coordinates and/or provides staff training; and assists with managing employee relations; assists with managing the workflow and prioritization of projects and measures the performance of the department.
• Assist with payroll processing and employee benefits; assists with the auditing of file maintenance reports, detail position control reports; files and maintains employee medical and benefits records; prepares and processes file maintenance transactions; updates monthly report and updates monthly statistics;
• Assists in tracking employees on FMLA and Intermittent FMLA; checks medical restrictions list and sends for update every six months; processes New Hires; assists with updating of employee lists and distribution list; updates employee termination and retirement lists and sends list to security; prepares MIOSHA/OSHA Reports as required; and fills out employee job verifications and manages Friends of the Court and Garnishments.
• Assists with adjusting seniority dates for part-time salaried employees; assists with audits of vacation time and time in position for eligibility for hospitalization and pension; clothing allowance report, long term disability eligibility and makes corrections or updates as necessary; prepares and checks seniority lists; and consults with employees regarding retirement.
• Processes audits and submits employee accident reports.
• Provides support to the Library – Manager, Payroll/HRIS on matters as directed; participates on a variety of committees; prepares and presents reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Library policies and procedures, rules and regulations.
• Ensures an environment of customer-responsive services, providing customer-responsive service, and handling customer service issues.
• Performs other duties as assigned or required.

Minimum Qualifications: Education and Experience: Bachelor's degree in Human Resources, Business Administration, Accounting, Finance or related field, or related field. 5 + plus years of dedicated, progressive experience managing payroll processing and benefits administration, or an equivalent combination of education and experience. Required Licenses or Certifications: •Must possess a valid State of Michigan Driver’s License. Required Knowledge of:

• Payroll principles, practices, and methods.
• Accounting practices and procedures.
• Principles and procedures for computerized payroll systems, including UltiPro software and hardware systems.
• Staff training and development processes.
• Employee benefits and compensation programs.
• Methods, procedures, and standards for maintaining human resources records.
• Pertinent federal, state, and local laws, codes, and regulations.
• Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.
• Supervisory principles, practices, and methods.
• Customer service standards and procedures.

Required Skill:

• High level of confidentiality, strong analytical problem-solving abilities, and exceptional cross-departmental communication skills.
• Manage open enrollment periods, onboard new hires with benefits details, and assist employees with complex benefit inquiries or claim resolutions.
• Identifying problems and reviewing related information and suggesting or implementing solutions.
• Preparing and analyzing numerical computations and reports.
• Time management and meeting established processing deadlines.
• Responding to inquiries in effective oral and written communications.

Physical Demands / Work Environment:

• Work is performed in a standard library environment.
• Subject to sitting, walking, bending, and reaching.

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