System Retail Manager

Aramark Healthcare+ is seeking candidates for a System Retail Food Service Manager position for the Jefferson Health System. This is a traveling role that will support 16+ sites, filling in where needed and assisting with projects and implementation This position will oversee retail dining operations at a hospital and will be responsible for marketing, merchandising, cash handling, implementing specials and LTOs, etc. . This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. This position will travel 80% of the time throughout the Jefferson Health System. 

Job Responsibilities

• Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
• Develop and implement retail services plan to improve service, quality and profitability of service areas.
• Maintain effective working relationships with other departments to provide a unified retail experience for customers.
• Manages marketing, merchandising and cash handling procedures.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Maintains effective client and customer rapport for mutually beneficial business relationships
• Drives customer service and tracks and responds to survey results.
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
• Assists in location forecast and accounting; tracks sales trends and drives sales.
• Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.    

Qualifications

• Bachelor's degree or equivalent experience
• 2+ years of Retail Food Service Management or Front of the House Management experience required
• Experience with marketing, merchandising and cash handling required
• Strong customer service and computer skills required
• Ability to work independently and give direction
• Must be able to work a varied schedule, including days, evenings and a weekend rotating schedule
• Requires 80% travel
• Experience managing a union workforce is a plus

Education