Service Desk Technician II Desktop & IT Support Pro

Heffernan Insurance Brokers in Walnut Creek seeks a Service Desk Technician II to provide comprehensive support for hardware and software for its employees. The candidate will troubleshoot and resolve issues, ensuring smooth operations. Ideal candidates will have strong interpersonal skills, a technical background, and the ability to manage customer requests effectively. Compensation ranges from $65,000 to $70,000 annually with potential bonuses. A comprehensive benefits package is included. This position requires problem-solving abilities and an understanding of IT environments. #J-18808-Ljbffr