Transportation Assistant

Job Title

*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*

Major Duties and Responsibilities

Major duties and responsibilities include:

• Review for accuracy and process Beneficiary Travel claims for the purpose of reimbursing Veterans for travel to and from VA medical appointments.
• Review eligibility of each Veteran before finalizing Beneficiary Travel reimbursements.
• Attend to all details of voucher processing to prevent the processing of fraudulent claims.
• Research payments for reimbursement when requested by Veterans, Supervisor or the Mobility Manager, coordinating with the Fiscal office when required
• Prepare data processing report for daily batch review.
• Prepare and audit Beneficiary Travel voucher daily batch for errors.
• Transfer Beneficiary Travel voucher daily batch to Fiscal office.
• Compile and submit daily clerk report summarizing all vouchers processed, phone calls, and customer service interactions.
• Review eligibility of each Veteran before scheduling Special Mode Transportation, including review of CPRS Bene-Travel consults.
• Maintain timekeeping accountability and accuracy within the VATAS program.
• Coordinate daily with all vendors for Special Mode Transportation.
• Schedule and reserve tickets for eligible patients requiring airline transportation.
• Assures that all appropriate VA forms are used correctly and regulations followed.
• Perform other duties as assigned.

Work Schedule: Monday-Friday 9:00am-5:30pm

Recruitment & Relocation Incentives: Not authorized

Critical Skills Incentive (CSI): Not approved

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.