IDD PROGRAM SPECIALIST 3- 05052026-77101

Job Information Position: Disability and Aging – Quality Management Division – Madison County Location: Jackson, TN (Hybrid – In office and Remote) Job Type: Full‑Time Salary: Monthly $4,057.00–$6,099.00 (Annually $48,684.00–$73,188.00) Opening Date/Time: 05/05/2026 12:00AM Central Time Closing Date/Time: 05/25/2026 11:59PM Central Time Qualifications Graduation from an accredited college or university with a bachelor's degree in special education, education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field AND experience equivalent to two years of work with persons with disabilities, aging, or mental health. Substitution of Education for Experience: Additional graduate coursework in special education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field may be substituted for the required experience on a year‑for‑year basis. Substitution of Experience for Education: Qualifying professional intellectual and/or developmental disabilities, aging, or mental health work may substitute for the required education on a year‑for‑year basis. OR Graduation with a bachelor’s degree and experience equivalent to three years of work with persons with disabilities, aging, or mental health. OR Graduation with a bachelor’s degree and completion of an internship with the Department of Disability and Aging. Experience can substitute for degree. Special Qualifications Complete a background check approved by the appointing authority. Some positions may require a valid driver’s license. A Certified Work Incentives Coordinator (CWIC), Community Partner Work Incentives Counselor (CPWIC), or Certified Work Incentive Practitioner (WIP‑C) certification may be required for some positions. Required Screening This position requires a criminal background check and a motor vehicle records screening prior to employment. Overview An incumbent in this role manages complex program responsibilities, aids providers, monitors program standards, provides staff support, and/or may oversee supervisory tasks of moderate difficulty. The position requires expertise in coordinating and advising on program initiatives, ensuring compliance with regulations, and carrying out related administrative duties as needed. This role involves professional advisory and coordinative work focused on intellectual and developmental disabilities. Responsibilities Collect key information through interviews and documentation to assess service needs, develop individualized plans, and provide technical assistance; engage stakeholders to evaluate potential service changes, ensuring program compliance and quality care for individuals. Oversee service compliance, quality standards, policies, and assurance measures. Review data, documentation, and service implementation for individuals. Evaluate billed services for reimbursement eligibility and monitor grant funds. Ensure health and safety by inspecting materials, equipment, and service sites. Evaluate programs and assessments to identify service trends, strengths, and areas for improvement. Compile reports for senior management and audit data for accuracy and compliance. Ensure regulatory compliance by verifying incident reports, service documentation, and waiver eligibility. Analyze data to identify systemic trends and recommend improvements for enhanced efficiency and effectiveness. Engage stakeholders by facilitating meetings, collaborating through collaboration, and ensuring adherence to budget constraints. Competencies (KSA's) Customer Focus Action Oriented Drives Vision and Purpose Collaborates Situational Adaptability Tools & Equipment Computer/Laptop/Tablet Telephone Printer Automobile #J-18808-Ljbffr State of Tennessee