Technical Product Manager - Billing Platform

Job Overview At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. The role involves owning the product lifecycle for complex technical solutions, from vision and strategy to delivery and stakeholder collaboration. Success is measured by product performance, customer satisfaction, and growth through innovative solutions. Job Responsibilities Own the end‑to‑end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs Act as Product Manager for the scrum team, managing and prioritizing the product backlog based on business impact, risk, and dependencies Translate solution requirements into clear user stories and acceptance criteria for engineering teams Collaborate with architecture and development teams to support solution design and ensure alignment with system architecture Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision‑making Coordinate Agile ceremonies and maintain efficient development flow, including managing technical debt and dependencies Ensure product quality by partnering with QA to review and validate test coverage for critical billing and payment flows Identify execution, operational, and organizational issues that impede product success and drive resolution plans Communicate risks, impacts, and dependencies clearly to stakeholders and leadership Collaborate with cross‑functional teams including sales, marketing, finance, legal, engineering, and external partners Support and enable Agile and DevOps best practices, including CI/CD and continuous improvement Develop adoption tools and training materials to support product usage and internal teams Maintain professional knowledge through ongoing learning and industry engagement Other duties as assigned Education and Work Experience Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (required) Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience (required) 3+ years experience in hands‑on technical roles, writing production code, solution engineering, or technical architecture in large‑scale company/application/product environment (required) 5+ years of relevant Product Management experience in an agile software product development environment (required) Knowledge, Skills and Abilities Proven experience with Agile methodologies, backlog management, and Scrum practices Strong requirements elicitation and technical writing skills Experience with Agile project management tools and DevOps environments Ability to develop initiatives, features, and user stories for engineering teams Experience delivering large and complex business and technology initiatives Strong communication skills with ability to present complex technical concepts to diverse audiences Deep understanding of platform technologies including APIs, integrations, performance, and system architecture Strong analytical and business analysis skills with data‑driven decision making Experience with SQL and data analysis tools Preferred Qualifications Experience with billing platforms, including rating, invoicing, and accounts receivable processes Familiarity with batch processing and end‑of‑day workflows in high‑volume systems Working knowledge of technologies such as C, C++, or Oracle PL/SQL Experience assessing production risk and supporting high‑availability systems Strong prioritization, stakeholder management, and decision‑making skills in complex environments Licenses and Certifications Certified Scrum Master (CSM) / Scrum Product Owner Certification (CSPO) (preferred) Other Technical Certification Agile Certified Practitioner (PMI‑ACP) (preferred) At least 18 years of age Legally authorized to work in the United States Travel Travel Required: Yes/No DOT Regulated Position: No Safety Sensitive Position: No Base Pay Range Base Pay Range: $103,400 - $186,400 Corporate Bonus Target: 15% Benefits Employees receive competitive base salary, annual bonus, 401(k), stock grants, paid time off, and health insurance coverage. Additional benefits include medical, dental, vision, life insurance, disability insurance, tuition assistance, and commuter benefits. Equal Opportunity Employer T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Individuals with a disability who need reasonable accommodation at any point in the application or interview process can email View email address on click.appcast.io or call View phone number on click.appcast.io. 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