Financial Business Analyst / Business Analyst - Project Lead

Job Title: Financial Business Analyst / Business Analyst - Project Lead

Location: Columbia, SC (Hybrid - 2 days onsite/week; may become fully onsite with little notice)

Duration: 12 Months (No extension anticipated)

Work Authorization: GC or US Citizen only

Candidate Requirement: Must be a current South Carolina resident (No relocation)

Interview Process: 1 Round - Microsoft Teams

Start Date: ASAP

Position Overview


seeking an experienced Financial Business Analyst / Project Lead to support the PACSS Team in redesigning financial workflows within a legacy Child Support application. This is a newly created role focused on modernizing financial operations, improving usability, and delivering intuitive, user-friendly solutions that support statewide child support services.


The ideal candidate will bring strong financial systems expertise , deep experience in government or child support systems , and the ability to independently lead workflow redesign initiatives while collaborating with technical and business stakeholders.

Key Responsibilities

• Analyze and redesign financial workflows within a legacy Child Support system
• Work independently to identify system inefficiencies and recommend improvements
• Collaborate with functional managers and business analysts to design intuitive financial modules
• Design user-friendly enhancements such as guided navigation, contextual help, and tooltips
• Support financial processes including order entry, adjustments, receipts, distributions, disbursements, recoupments, and reconciliation
• Conduct stakeholder interviews to gather business requirements and identify pain points
• Translate business needs into clear functional and system requirements
• Develop testing strategies, test cases, and support UAT activities
• Participate in triage meetings to evaluate defects, enhancements, and priorities
• Provide clear documentation and ensure alignment with project goals and timelines

Required Skills & Experience

• 5+ years of experience as a Business Analyst
• 5+ years working with Child Support or related government systems
• 5+ years supporting financial operations , including:
  
  
  • Receipts
  • Distributions
  • Disbursements
  • Recoupments
  • Reconciliation
• 5+ years designing and optimizing system workflows
• 5+ years conducting stakeholder interviews
• Strong SQL skills for data analysis and validation
• Bachelor's degree (Finance, Information Technology, or related field preferred)

Preferred Skills

• Experience with Microsoft TFS and Microsoft Test Manager
• Experience working in Agile and/or Waterfall environments
• UI/UX exposure for improving usability of financial applications
• Experience working on state or public-sector modernization initiatives

Work Environment

• Hybrid work model (2 days onsite per week in Columbia, SC)
• Highly collaborative environment supporting statewide child support programs
• Opportunity to directly impact financial operations that support families across South Carolina