Kitchen Operations Manager
Chick fil A Sand Springs
Job DescriptionJob DescriptionBenefits: 401(k) matchingCompany partiesFlexible scheduleFree food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offTuition assistance Role Summary: Work with the Director - Back of the House (BOH) + Financial Management in pursuit of excellence in BOH Operations and Financial Management. Specifically this role is a leader and critical component in ensuring that Chick-fil-A Sand Springs is successful in the following areas: Financial Stewardship management through Food Cost, Labor Cost and Repairs & MaintenanceAnnual & Quarterly PlanningBack of House Staffing and OperationsLeadership and People Development of Back of House TeamVision and Service Model compliance throughout all areas of oversight.General Responsibilities: Develop a restaurant culture of growth and hospitality minded team members and leaders. A culture of food safety, product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.Maintain vision alignment with the Operator and the Director - Back of the House + Financial Management.Ensure stewardship systems are taking place throughout the restaurantCreate a center of excellence for area of responsibility by creating, leading, and implementing systems that will be the standard for innovation and high performance teams throughout Chick-fil-A.Support Director - Back of the House (BOH) + Financial Management to create, maintain and approve all schedule and shift changes among BOH Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.Perform discipline for actions that do not meet CFA standards and execute discipline documentation for all team members who fail to meet expectations.Working with Director - Back of the House (BOH) + Financial Management during hiring process, completing resume screening, interviews and reference checks as necessary.Ensure Team Leaders are performing discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook.Drive sales growth mentality and encourage creativity and innovation throughout the business.Create, maintain and approve all schedule and shift changes among Team Members. Ensure that leaders are finding appropriate coverage for call-offs and no shows.Follow all Chick-fil-A standards and procedures. Ensure and coach Team Members/Leaders to consistently follow all Chick-fil-A processes and procedures.Skills: Strategic thinker, Goal-oriented, Tech-savvyGreat communicator both in handling difficult situations and a diverse team.Mature, dependable and results-orientedVery detailed oriented & keenly observantMaintains a number of business and professional community contactsSelf-starter, creative and flexibleAbility to work well with the public/networkGood business sense, achieverGood written/verbal communicatorStrong project/time management skillsUnquestionable integrity and represents Chick-fil-A wellPassionate about building relationships with clientsAble to work well independently and in a team environmentServant spirit with strong sense of stewardshipPreferred qualifications: Bachelor's degree or above, preferably in a business or culinary arts field of studyExperience as a leader in foodservice operationsYears of Experience: 2Bilingual: English and SpanishThis is a full time position.This person must be skilled in time management.This person must be self-directed and highly organized.This person must master all knowledge and skills of every position in the Restaurant.Benefits: Affordable HeathcareFlexible scheduleEmployee discountQualify for free college after 30 days of employment
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