Customer Service Representative

Job Description

Job Description

Customer Service Representative

Pay $16.00

Hours 8am - 5pm

Customer Service Clerk is responsible for acting as a liaison between customers and company. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries..

What's in it for you?

Staffworks associates are eligible for the following:

• Accrued Paid Sick Leave
• Referral Bonus Incentives
• Become eligible for Health Insurance*

Customer Service Clerk Responsibilities

• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Place or cancel orders.
• Answer questions about warranties or terms of sale.
• Suggest solutions when a product malfunctions.
• Handle product recalls.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.
• Utilize computer technology to handle high call volumes.
• Compile reports on overall customer satisfaction.

Customer Service Clerk Qualifications:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

How to Apply:

• Apply online now for this great opportunity! Please visit
• Call today View phone number on ziprecruiter.com'

INDITIES