Application Approval Specialist

Job Description

Job Description

LP Finance Group, LLC. is currently seeking qualified candidates for an Application and Approval Specialist position. This position is full-time and reports directly to the company’s Credit Underwriter.

Must have customer service experience. Loan processing experience a plus!

Additional:

Job Responsibilities:

• Develop and maintain productive working relationships with internal and external customers.
• Process a high volume of credit applications from various sources twice daily by pulling each applicant’s credit report from the credit bureau, matching credit reports to credit applications, and delivering the applications and reports to underwriting for review.
• Issue credit approvals by making updates within CRM software and sending credit approval emails to applicants.
• Reconcile credit applications captured by a variety of sources with credit applications present within CRM software to ensure that all credit applications were captured and processed.
• Enter loans into loan servicing software to set up new loans with their respective loan terms and first payment dates, then deliver loan files to loan servicing department to be filed.
• Audit new loans entered to loan servicing software to identify any errors needing to be corrected, make appropriate parties aware of any corrections that need to be made, and follow-up to ensure that the corrections were completed.
• General duties including assistance with customers, problem resolution, phone and written correspondence
• All other assigned duties related to position or assigned by management

Qualifications:

Extensive PC skills include but not limited to: Salesforce, Microsoft Excel, Microsoft Word, PowerPoint, and Outlook.

• 1 yr. plus work experience in Loan Processing, Loan specialist, Auditing or a commensurate field.
• Professional verbal and written communication skills
• World class customer service skills and a positive attitude
• Excellent organization, attention to detail, problem solving skills and time management skills
• High energy and the ability to multitask in a fast paced, evolving environment
• Must be responsible, Ability to meet deadlines and hold yourself and your Team Members accountable, hold a high sense of urgency
• Ability to work well independently as well as part of a team
• Must be a self-starter, detail oriented and can work well under pressure managing time constraints.
• Must be able to work a flexible schedule during seasonal months which may include some evening and weekend hours.
• High school graduate or equivalent
• Schedule of Monday through Friday 8:00 a.m. to 5:00 p.m. with some requirement to work evening and weekend hours during peak season.
• Health, dental, vision and supplemental benefits
• 401(k)
• Paid holidays and time off.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Schedule:
• Monday to Friday, 8:00am - 5:00pm
• Overtime
• Weekends as needed

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Johnson City, TN 37601 (Required)

Work Location: In person