Product Manager

Position: Product Manager

Location: Bellevue WA***Onsite***

Duration: 1 Years

Mandatory Areas
Product Management
API-driven architectures
Agile/Scrum
AWS, Azure, or GCP

Key Responsibilities
Product Strategy & Vision
Define and own the product vision, roadmap, and strategy for the T-Life BFF platform.
Identify opportunities to improve digital customer experiences through API orchestration, service aggregation, and backend optimization.
Align product priorities with T-Mobile's digital transformation and customer experience objectives.
Drive innovation by evaluating emerging technologies, architectural patterns, and platform capabilities.
Product Management & Delivery
Own and manage the BFF product backlog, feature prioritization, and release planning.
Translate business requirements into detailed product requirements, user stories, and acceptance criteria.
Collaborate with engineering teams throughout the SDLC to ensure successful delivery of features and capabilities.
Lead sprint planning, backlog grooming, roadmap reviews, and stakeholder communications.
Platform & Architecture Leadership
Partner with architects and engineering leaders to define scalable BFF architecture and API strategies.
Drive standardization of API design, service integration, caching strategies, and performance optimization.
Ensure platform scalability, resiliency, security, and observability requirements are met.
Support migration initiatives involving microservices, cloud-native technologies, and modern application architectures.
Operational Excellence & AIOps
Partner with Site Reliability Engineering (SRE), Operations, and Support teams to improve service health and platform reliability.
Drive initiatives focused on:
o Alert noise reduction
o Incident triage automation
o Root cause analysis acceleration
o Monitoring and observability improvements
o Service Level Objective (SLO) management
Define and measure operational KPIs to improve platform stability and customer experience.
Stakeholder Management
Collaborate with business leaders, customer experience teams, engineering, and operations teams to align priorities.
Present roadmap progress, business value, and technical recommendations to executive leadership.
Act as the voice of the customer while balancing technical feasibility and business objectives.
Data & Metrics
Establish success metrics and KPIs for platform adoption, API performance, scalability, and reliability.
Utilize telemetry, analytics, production insights, and customer feedback to make data-driven product decisions.
Track and report platform health, feature adoption, incident trends, and operational improvements.




Required Qualifications
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
5+ years of Product Management experience in software, platform, cloud, or digital technology environments.
3+ years working with API-driven architectures, microservices, or backend platforms.
Strong understanding of Backend-for-Frontend (BFF) patterns and API orchestration frameworks.
Experience managing products in Agile/Scrum environments.
Strong technical acumen with ability to collaborate effectively with engineering and architecture teams.
Experience defining product roadmaps and translating customer needs into technical solutions.
Excellent communication, presentation, and stakeholder management skills.
Strong analytical and problem-solving abilities.