IT Intern

IT Technical Administrator Intern - Part Time

Prospira America Corporation is seeking an IT Technical Administrator Intern to gain hands-on experience supporting technology in a manufacturing environment. This internship provides an opportunity for a student interested in Information Technology, Computer Science, Networking, Cybersecurity, or a related field to apply classroom knowledge while learning from experienced IT professionals.

The intern will assist with day-to-day technical support, computer hardware and software, printers, barcode equipment, networking, and troubleshooting.

Under the direction of the IT team, the intern may assist with:

• Installing and upgrading computer hardware and software.
• Setting up and maintaining computers and other end-user equipment.
• Performing preventive maintenance on computers, printers, and barcode terminals.
• Assisting with troubleshooting computer, telephone, barcode terminal, and printer issues.
• Learning basic network installation and network wiring.
• Assisting with software and hardware inventory and documentation.
• Helping ensure computers receive required antivirus updates and security definitions.
• Documenting technical support activities in the company helpdesk system.
• Assisting IT team members with technology projects and upgrades.
• Learning about IT systems and technology used in a manufacturing environment.
• Working with other Technical Administrators and IT personnel to resolve technical issues.
• Following established IT procedures, security practices, and best practices.

Required:

• Currently enrolled in a high school, technical school, community college, college, or university program in Information Technology, Computer Science, Networking, Cybersecurity, or a related field.
• Interest in pursuing a career in Information Technology.
• Basic knowledge of computers, hardware, software, and troubleshooting.
• Ability to communicate professionally and courteously with coworkers.
• Ability to work independently while also being willing to ask questions and learn from experienced IT professionals.

Preferred:

• Experience with Windows computers and Microsoft applications.
• Basic knowledge of computer hardware and peripherals.
• Familiarity with networking concepts.
• Experience with printers or multifunction devices.
• Exposure to Linux/UNIX, barcode systems, ERP/MRP systems, or helpdesk software.
• CompTIA A+, Network+, Security+, Microsoft, or similar coursework or certifications.

This internship is designed to provide practical experience in:

• IT helpdesk and end-user support
• Computer hardware and software
• Network systems
• Preventive IT maintenance
• Printer and barcode technology
• Cybersecurity and antivirus practices
• IT documentation and ticketing systems
• Technology used in a manufacturing environment
• Professional communication and problem-solving

This position is located in a manufacturing environment and may involve exposure to varying temperatures. The intern must be able to work in a professional and courteous manner with coworkers and be comfortable working in a diverse environment.

This is an excellent opportunity for a student to gain real-world IT experience in a manufacturing facility while working alongside experienced IT professionals. The internship can help build the technical and professional skills needed for a future career in Information Technology.

Prospira America Corporation is an Equal Opportunity Employer.