Master Technician, Maintenance

Master Technician for Maintenance

The Master Technician for Maintenance is a senior-level hands-on maintenance professional responsible for the installation, troubleshooting, repair, and reliability of critical process and utility equipment within a Good Manufacturing Practice (GMP) pharmaceutical manufacturing environment. This role serves as a subject matter expert (SME) in mechanical systems, including rotating equipment, hygienic process systems, valves, pumps, and clean utility infrastructure while providing technical expertise and guidance to junior technicians and other stakeholders. The Master Technician executes precision maintenance activities, leads complex mechanical troubleshooting, ensures equipment is maintained in a validated and inspection-ready state; in addition to emphasizing mechanical craft excellence, failure-based troubleshooting, precision rebuild and alignment practices, and GMP-compliance execution and documentation.

Job Description

What You'll Do

• Mechanical SME and Mentorship: Serves as the technical expert and trains or coaches other technicians while leading on-shift activities to drive operational success
• Precision Repairs & Rebuilds: Executes precision mechanical repairs and rebuilds; and performs assembly swap and rotating spare change-outs of pumps (e.g., centrifugal, diaphragm, peristaltic), valves (ASEPCO, diaphragm, control valves), bioreactors, centrifuges, clean steam and WFI systems, seal replacements, bearings, alignment, couplings, and gaskets
• Preventive & Predictive Maintenance: Executes failure-mode based PMs, performs vibration awareness, temperature monitoring, leak detection, and identifies bad actors and recurring failures
• Troubleshooting & Reliability: Leads failure investigations, supports root cause analysis (RCA), and partners with Reliability Engineering
• Installation & Commissioning: Installs and aligns equipment, supports commissioning, qualification & validation activities, and provides startup support
• Safety & Risk: Executes lockout tagout (LOTO), manages stored energy hazards, and identifies and escalates unsafe conditions to champion a culture of safety and quality
• GMP & Collaboration: Communicates effectively with peers and cross-functionally to drive results and ensure equipment and areas are in audit-ready state with complete and accurate GMP documentation
• Performs other duties, as assigned

Knowledge & Skills

• Expert knowledge of mechanical, electrical, and control systems
• Demonstrated ability to read and interpret P&IDs, schematics, and technical drawings
• Advanced knowledge of CGMP requirements
• Effective communication, both written and oral
• Ability to work in a team environment and train or mentor others while managing multiple priorities
• Knowledge of Project Management principles
• Strong time management and problem-solving skills and detail-oriented
• Must be able to support 24/7 manufacturing facility, including shift, on-call and weekends

Basic Requirements

• High School Diploma
• 10+ years of maintenance or engineering experience in an industrial environment
• 5 years of maintenance experience in a pharmaceutical or similar manufacturing environment
• Experience with Computerized Maintenance Management Systems (CMMS)
• Experience with mechanical systems, process equipment, and utilities in a cleanroom environment
• Lockout tagout (LOTO)
• GMP Documentation
• Pump and seal rebuild
• Valve maintenance

Preferred Requirements

• Associate degree in mechanical, electrical, chemical engineering or related field
• Experience in Project Management or Lean Six Sigma
• Certified Maintenance & Reliability Technician (CMRT) or similar
• DeltaV, Building Management System (BMS), or Programmable Logic Controller (PLC)

Physical Requirements

• Will work in environment which may necessitate respiratory protection
• May work in Mechanical/Production spaces that may require hearing protection and enrollment in a hearing conservation program
• Will work in environment operating a motor vehicle or Powered Industrial Truck
• Ability to discern audible cues
• Ability to inspect or perform a task with 20/20 corrected vision, visual acuity, including distinguishing color
• Ability to ascend or descend ladders, scaffolding, ramps, etc.
• Ability to stand for prolonged periods of time
• Ability to sit for prolonged periods of time
• Ability to conduct activities using repetitive motions that include writs, hands and/or fingers
• Ability to operate machinery and/or power tools
• Ability to conduct work that includes moving objects up to X pounds
• Ability to bend, push or pull, reach to retrieve materials from 18" to 60" in height, and use twisting motions
• Will work in warm/cold environments
• Will work in outdoor elements such as precipitation and wind
• Will work in small and/or enclosed spaces
• Will work in heights greater than 4 feet

Our programs are designed to focus on maintaining and enhancing all pillars of health with a robust benefits package including medical, dental, vision and prescription drug coverage with the option of a Health Savings Account with company contributions. In addition, we offer an industry leading 401(k) savings plan, insurance coverage, employee assistance programs and various wellness incentives. We support life-work balance with paid vacation time, sick time, and company holidays. Explore a supportive environment that enriches both your personal and professional growth!