Clinical Specialist, CRM - New Orleans, LA

Overview Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life‑changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. The Opportunity Field‑based position located in New Orleans, LA within the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative solutions that improve the treatment of heart arrhythmias and irregular heartbeats. What You’ll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. The role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. Key Responsibilities Clinical Interface: Acts as a clinical interface between the medical community and the business. Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly. Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as‑needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. Sales Support: Provides additional back‑up support to CRM Sales Representatives. Required Qualifications Bachelor’s degree in Bio‑Medical Engineering, related field or equivalent healthcare experience. Minimum of 2+ years of related experience or a program certification from an accredited cardiac training program. Capability to obtain certification in CRM products. Demonstrated knowledge of cardiology, electro‑physiology, or cardiac electro‑physiology procedures. Familiarity with catheter lab and operating room procedures and protocol. Advanced knowledge of cardiac pacing systems. Application of engineering skills to interpret and solve complex clinical problems. Strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Ability to meet deadlines effectively. Detail‑oriented and capable of working independently. Effective collaboration with engineers, technical specialists, vendors, and customers to achieve assigned goals. Capability to manage multiple assignments simultaneously and efficiently. Extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs to develop presentation materials. Base Pay and Benefits The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted. Equal Opportunity Employer Abbott is an Equal Opportunity Employer, committed to employee diversity. #J-18808-Ljbffr