Assistant General Manager

Assistant General ManagerLead the adventure. Inspire the team. Elevate every guest experience. At Rainforest Cafe, dining is more than a meal—it's a full-on jungle experience filled with sights, sounds, and surprises. We're seeking an Assistant General Manager who can support smooth operations, motivate a high-energy team, and ensure every guest leaves with a lasting memory. If you thrive in a fast-paced, immersive environment and have a passion for hospitality that excites and delights, this is your chance to step into a role where leadership meets adventure.Benefits:Extensive and well-rounded training programContinued career development and growth opportunitiesGenerous employee discounts on dining, retail, amusements, and hotelsMultiple health benefit plans to suit your needsDental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)Paid time offMonthly discretionary bonus potentialResponsibilities:Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costsAssist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and proceduresMaintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standardsEnsure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guestsManage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and serviceProvide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviewsQualifications:At least 2+ years of senior level management experience in a full-service, high-volume dining establishmentExtensive front of house knowledge; Advanced knowledge of financial aspectsStrong interpersonal and conflict resolution skillsStable and progressive work history; Strong work ethicPay Range USD $75,000.00 - USD $85,000.00 /Yr.