Retail Team Lead

Job Description

Job Description

Company/Organization InformationCompany Name: America's Antique MallCompany Website: InformationJob Title: Retail Team LeadLocation: Streetsboro, Ohio 44241Employment Type: Full-TimePay Range: $15.00–$17.00 per hour, based on experienceRetail Team LeadAmerica's Antique Mall is hiring an energetic, dependable, and customer-focused Retail Team Lead to join our Streetsboro team.America's Antique Mall is a unique retail marketplace featuring hundreds of independent vendors and small-business owners. We are committed to excellent customer service and a positive, team-oriented work environment.The Retail Team Lead supports store management with daily operations and provides direction to employees during assigned shifts. This hands-on role includes assisting shoppers and vendors, operating the register, maintaining store standards, and helping open and close the store.ResponsibilitiesProvide professional service to shoppers and vendorsSupport daily store operations and assigned employeesOpen and close the store according to established proceduresOperate the point-of-sale system and follow cash-handling proceduresHelp train new employeesMaintain a clean, organized, safe, and welcoming storeAssist with shopper and vendor questionsHelp resolve routine shopper concernsLead by example and promote a positive team environmentQualificationsHigh school diploma, GED, or equivalent requiredAt least one year of leadership, supervisory, or key-holder experience requiredTwo or more years of retail, customer-service, hospitality, or related experience preferredStrong communication, organization, and customer-service skillsDependable, professional, and able to take initiativeBasic computer and point-of-sale skillsAbility to work days, evenings, weekends, and certain holidaysAbility to remain active for extended periods and lift up to 30 pounds, with or without reasonable accommodationApply today to join America's Antique Mall as a Retail Team Lead.America's Antique Mall is an equal opportunity employer.